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Empire Chrysler Jeep Dodge RAM of West Islip

(1,426 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(1,426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Chrysler Jeep Dodge RAM of West Islip from DealerRater.

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Excellent sales experience

Ask for Jason Arbeeny. As soon as we got out of our car he was right there to assist us. We were not sure about buying when we got there, we were just looking, but he was able to meet our numbers and did not stop fighting for us to make sure we were comfortable with the numbers. He got us the best possible deal and never left our side throughout the entire process. He did not disappear and help someone else while we were waiting, he stayed with us until the sale was complete. What a great experience. Made a stressful situation very pleasant. Very pleasant personality as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Caleb and Tom at Atlantic Jeep

Had a very good experience at Atlantic Jeep. My salesman Caleb fought for the best price for me for 5 hours over two days. I was upside down on the car I was trading in and he still made It happen with a comfortable payment. He was very honest with my and he was not pushy at all. When I went to see Tom in finance we ran into a few curveballs due to banks being weird but he worked a few different angles and made it happen for me. He took the time to explain every little detail so I knew exactly what I was paying and made sure there was no unexpected fees or payments. I will be going to see them in a few months to get a car for my fiancé. If you don’t want a salesman that’s too pushy and you want all around honesty from a dealership - check out Atlantic Jeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service

Just picked up the Overlander. Couldn’t be happier with the car and I’ve driven range rovers and Mercedes in the past. Shamequa and Anthony made everything so simple and got me everything I wanted plus more. I highly recommend this dealership. Ask for Anthony or Shamequa! 2 thumbs up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Effortless

I visited a few dealerships before deciding to Lease my wrangler with Atlantic Chrysler Jeep dodge. I was able to find the car that I wanted without any pressure. I found Caleb to be very honest and patient through this process, which I greatly appreciated. The other dealerships I visited stressed me out more than anything. However, Atlantic Chrysler Jeep Dodge Ram did not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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New fully loaded Jeep

Thanks to Shane, I got what I dreamed of My first luxury jeep. Shane made it happen !! Myself and Marian thought Shane was so Nice and Down To Earth! Great place well Be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience

Caleb was a great salesman who made shopping for a car very enjoyable. The entire process went smooth. I highly recommend anyone to visit if they are interested in a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Charger to Crize trade in

I had problems getting my charger turned in the first time around but then I was contacted by Caleb Keating and the process was made 100% easier. He was an absolute pleasure to work with on the deal and I would highly recommend him if anyone is looking for a pre-owned vehicle (or any vehicle for that matter).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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First lease with Jeep

Great experience with this dealership,y salesman, Caleb, bent over backwards for me to get this done. Many thanks to him for all his hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service. Very thorough

Caleb K. was very patient and thorough thru out the whole process. He was very nice and I would definitely reccomend him and the dealership to my friends and/or family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Lease trade in

This was the easiest experience I’ve had trading in my leased car. We knew what we wanted and they made it happen for us without any problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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