Skip to main content

Fitzgerald Mazda of Annapolis

(392 reviews)
Visit Fitzgerald Mazda of Annapolis
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30pm–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (855) 371-3089 (855) 371-3089
Used (888) 435-7041 (888) 435-7041
Service (855) 371-3091 (855) 371-3091

Reviews

(392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

My family and I was very happy with customer service he

My family and I was very happy with customer service he provided to us. I am very happy with our CX-50!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff is very professional and go out of their way to

The staff is very professional and go out of their way to make sure you feel welcomed and have a lounge area with food and Drink

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and helpful staff!

Friendly and helpful staff! Super easy process! Finance was very knowledgeable and made sure we got the best deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can into Fitzgerald in a rough situation with my

I can into Fitzgerald in a rough situation with my vehicle being stolen a few weeks before I purchased the Expedition from MJ at Fitzgerald. MJ and Armando helped me get another vehicle and took their time helping me and MJ even stayed late a couple of hours to allow me to go home and then come back. I love the vehicle i got from there and when I'm ready I'll be going back to get my next vehicle. Thank you guys for all the help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Incredibly rude and unhelpful salesperson.

Incredibly rude and unhelpful salesperson. Amazed this guy is allowed to work here. Never met a lazier person in sales frankly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fitzgerald has always been a pleasure to deal with.

Fitzgerald has always been a pleasure to deal with. They are fair in their dealings and don’t use the high pressure techniques that some other dealers do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Polaid, transparent on entire process, everyone is

Polaid, transparent on entire process, everyone is knowledgeable of their field, the only bad thing is that facilities are small.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy and fast completion of process.

Easy and fast completion of process. Options given to us for our fixed amount was apt. Friendly and compassionate behavior from everyone involved in the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership’s transparency made buying a car so simple

The dealership’s transparency made buying a car so simple and hassle free! It allowed us to buy a car at 37 weeks pregnant without creating any additional stress. We felt cared for throughout the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was pleased with the efficiency of the entire process

I was pleased with the efficiency of the entire process of buying the car. I drove an hour to test drive a car, but my wife didn't like it. MJ immediately got the keys two other cars my wife liked and we test drove those. We liked the CX-30 and bought it. No pressure from MJ, just good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.