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Fitzgerald Mazda of Annapolis

(382 reviews)
Visit Fitzgerald Mazda of Annapolis
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30pm–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award
New (855) 371-3089 (855) 371-3089
Used (888) 435-7041 (888) 435-7041
Service (855) 371-3091 (855) 371-3091

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very nice sales person but check your invoice carefully.

Very nice sales person but check your invoice carefully. We reviewed and found "extra" charges under the tags and registration line - not taxes - as the line item was originally over $500. I asked for an itemized list of what adds up to $500+ as VA tags and registration does not add up to $500+. Suddenly the line item dropped to $200+. I still think there was padding in that item, but the lesson is to always carefully review your invoice and do not believe a car salesman when they say "there are no added fees."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time buying a car from Fitsgerald.

First time buying a car from Fitsgerald. Enjoyed the whole experience. Kyle was very friendly and easy going. I never felt pressured. He possesses a wealth of knowledge and experience about the car and all the features. Would have no problem working with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Alex was a joy to work with from start to finish.

Alex was a joy to work with from start to finish. Engaging, informative, willing to go the extra mile. It was a great experience purchasing a car through him. He represents the Mazda brand exceptionally well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

this was a pleasant surprise in purchasing of a vehicle.

this was a pleasant surprise in purchasing of a vehicle. Michael was very helpful during and Armando was very thorough during the signing of the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great exprience, Michael was fantastic and made the

A great exprience, Michael was fantastic and made the whole process super smooth. We felt very comfortable and informed during the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fitzgerald Mazda was great.

Fitzgerald Mazda was great. Was confident that I got a fair deal, however during closing finances the executive that was working with me was helping other clients and talking on the phone, as well as noticeably playing games during crucial parts of the process. Knowledgeable, reputable, but distracted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience without the high-pressure sales

Excellent experience without the high-pressure sales tactics. Chris listened to my concerns and found the right option for me and my budget. I will do more business with Fitzgerald Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I chose to work with him because he did not pressure me.

I chose to work with him because he did not pressure me. He was just easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing, made sure I knew what I was getting and

Amazing, made sure I knew what I was getting and definitely made the process easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex was a big help to get me a car in less than 24

Alex was a big help to get me a car in less than 24 hours. Process was quick and smooth and Alex was engaging and helpful through it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.