Reviews
Write a reviewLenny at TSJ Auto Brokers was a pleasure to deal with. He...
Lenny at TSJ Auto Brokers was a pleasure to deal with. He put together a great deal, gave me a great price for my trade and completed the whole process in a short period of time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Never Ending Mechanical Issues
I purchased a very low mileage Jeep Wrangler from this Auto Broker in Nov 2020. I reached out to them in April 2021 for help on this Jeep. Since I have purchased the Jeep there have been MANY mechanical issues I've experienced including a check engine light still to this day (Sept 2021). Issues I have experienced are leaking inside of the Jeep, rotors needed to be filed down due to how the tires were installed creating a squealing metal noise (they filed them down for me but made me drive an hour), misfires in my cylinders and spark plugs (which I have subsequently paid over $1000 for to date as they keep misfiring and no mechanic or dealership can figure out the issue), replaced coils for spark plugs, oil pressure sensor was faulty, plenum gaskets... to name a few. I have only drive 4,000 miles since I purchased this Jeep due to it being in the shop every month and me working from home. For a Jeep to have 30k miles (purchased with 26k), these are not issues I should be experiencing. The issues do not stop. I have reached out via email to Peter and Lenny at their dealership, but to no avail. This is not how treat customers. I believe the Jeep has issues that they may have been aware of and now do not want to help me resolve. I am incredibly disappointed due to how much I am paying for this vehicle with such low miles.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a very low mileage Jeep Wrangler from this...
I purchased a very low mileage Jeep Wrangler from this Auto Broker in Nov 2020. I reached out to them in April 2021 for help on this Jeep. Since I have purchased the Jeep there have been MANY mechanical issues I've experienced including a check engine light still to this day (Sept 2021). Issues I have experienced are leaking inside of the Jeep, rotors needed to be filed down due to how the tires were installed creating a squealing metal noise (they filed them down for me but made me drive an hour), misfires in my cylinders and spark plugs (which I have subsequently paid over $1000 for to date as they keep misfiring and no mechanic or dealership can figure out the issue), replaced coils for spark plugs, oil pressure sensor was faulty, plenum gaskets... to name a few. I have only drive 4,000 miles since I purchased this Jeep due to it being in the shop every month and me working from home. For a Jeep to have 30k miles (purchased with 26k), these are not issues I should be experiencing. The issues do not stop. I have reached out via email to Peter and Lenny at their dealership, but to no avail. This is not how treat customers. I believe the Jeep has issues that they may have been aware of and now do not want to help me resolve. I am incredibly disappointed due to how much I am paying for this vehicle with such low miles.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lenny was great made things go smoothly and got me in my...
Lenny was great made things go smoothly and got me in my 2010 chevy camaro
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A very efficient and friendly dealership. Danny & Lenny...
A very efficient and friendly dealership. Danny & Lenny were a great help and so kind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for a Smart car and they had what I wanted....
I was looking for a Smart car and they had what I wanted. I drove from Michigan to get the car. Everything was as it shoyld be for the car, Lenny did a good job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lenny provided excellent customer service, allowed us to...
Lenny provided excellent customer service, allowed us to test drive the car immediately to make sure we liked it . He was able to complete the transaction in a timely manner. Professional at all times. I would definitely recommend this dealership over their nearby competitors!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy a vehicle. Lenny Lugo A was great help...
Great place to buy a vehicle. Lenny Lugo A was great help me with everything. Answer all my questions and did everything to get me where i needed to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lenny was great! No pressure, super friendly and honest....
Lenny was great! No pressure, super friendly and honest. He worked to get us the best deal. Couldn’t be happier with our experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole experience was awesome, comma very friendly the...
The whole experience was awesome, comma very friendly the the price was great they delivered my vehicle promptly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car