Reviews
Write a reviewGreat experience
Came in to buy a car, didn't get jerked around, found one I liked. They fixed the problems I found and now I have a great car and it wasn't a bad price at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, and we appreciate you as a customer. When it comes time for your next vehicle, think of us!
great place for used cars
this is a great place to buy certified used cars.we have bought a few cars from them all at a great price great sales people to help you right when you get there..they also have good mecahincs that will find the problem with your car right away or if you just need a oil change they will do that to
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for kind review and thank you for shopping with us and for your business. Remember, we provide customers, as well as others, good deals on vehicle service and repair.
Less than satisfactory
I bought a car from ARC about a month ago. First of all, one of the wipers didn't even have a BLADE on it, and the other wiper didn't even work, so I have no idea how it passed inspection (which they provided). Next, the second day of owning it, the car was already not wanting to start for me! I would have to try at least twice or give it some gas right away to keep it running. Sometimes it would stall after only a few seconds. It did start every time, just not the first try, so I ignored it. Ten days after purchasing this car, my water pump quit on me, which ruined my serpentine belt. $400 to fix it! while at the mechanic, I asked them to figure out the starting problem also, turned out to be a bad crankshaft position sensor, which is another $200 to replace! One repair so early on is fine. THREE problems within a month is unacceptable! I also will mention that one of the sales reps hung up on me and they took an extra day longer to get the car ready for me, even after me expressing how badly I needed to purchase a car quickly and I was even paying cash!
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We at ARC, since your experience, have grown considerably and have restructured our entire business to up our quality control and avoid situations like yours. We hope you would give us a second chance up here in North Kansas City for your next vehicle, and allow us to prove it to you.
Used car purchase
buying process was simple, salesman was nice and professional.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and car purchase.