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Vandergriff Acura

(1,425 reviews)
Visit Vandergriff Acura
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (817) 380-4975 (817) 380-4975
Used (817) 753-3015 (817) 753-3015
Service (817) 697-3471 (817) 697-3471

Reviews

(1,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Acura from DealerRater.

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Wonderful Experience!

Visited over 9 dealerships in the DFW area before finding our "home" at Vandergriff Acura. Chris and Blake were able to turn our previous car shopping experiences from dread to excitement. They were both knowledgeable and helpful yet avoided the high pressure sales that plagued us at other dealerships. They were fair and eager to work with us and worked hard to ensure our car buying experience was a pleasant one. I'm looking forward to working with them again in a year when I return for my 2019 RDX! Thanks for making car buying fun again, Chris and Blake!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad you found a home at Vandergriff. It's great to know Chris and Blake worked as a team to make your car buying experience pleasant. See you soon! Regards Vandergriff Acura

Vandergriff Acura

I came In looking around for a used sedan. I was greeted promptly by terry Allen. He showed great interest in what I needed. Vandergriff Acura has a gem in him keep up the good work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Friendly and Helpful

He was very friendly excellent knowledge of vehicles . He was able to answer any questions. He didn't pressure us into purchasing a vehicle, but was very helpful as he assisted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent salesman

I walked into Vandergriff Acura requesting to just see a ILX A-Spec and Ed was a great host he was very knowledgeable on the ILX and even though I wasn't ready to buy Ed was a awesome salesman I recommend him to everyone he is super friendly and makes the car buying experience relaxing for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great customer service

Edgar is very helpful. He is prompt with getting information needed . He is very polite and knows how to service the customer . Will refer everyone I know to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your five star review. We're glad Edgar was helpful. We appreciate the recommendation. Regards Vandergriff Acura

Awesome, Excellent,

Terry Allen and Patrick Burns were awesome..They made the car buying exeperience so easy, so comfortable and so fast...The credit union that was going to give us the loan, did not want to finance the amount of the car because they said it was not worth it. Patrick was determined to get us in a car and found another credit union who financed the loan at a cheaper rate.. They went above and beyond to get us into an affordable car.. They were very professional and understanding to our needs...It took only 4 hours from start to finish, best time ever and I have bought 2 cars in the cars in the past...Overall, we had the best car buying experience ever...Thank You guys and keep up the AWESOME work..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Someone is always there to welcome you with a smile

The dealership and the service advisors are very knowledgeable of their vehicles I like coming there. The people welcome you with a smile and they are very knowledge of helping you and trying to get you out of there if your car is being serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gale we're so glad our service department has made a positive impression on you. We appreciate your five star review and so does Ambner Regards Vandergriff Acura

Exellent customer service

Kenny Le is very friendly and courteous sales rep. Help me find the exact vehicle I wanted, model, color and price. I'm satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're so happy Kenny was able to get you exactly what you wanted and satisfying you in doing so. We hope to work with you again! Regards Vandergriff Acura

Oil change and wash

I was well taken care of when I took my vehicle in for service. Veron made sure I was taken care of and had me picked up in time to get my kids from school. *Exceptional Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Gary Vogel ROCKS (sales)

I went to Vandergriff Acura in Arlington from an ad promotion that was mailed to me, Gary Vogel was my sales rep and let me tell you HE IS AWESOME! Never any high pressure sales techniques or games. He made me feel like i was a family member. He treated me kind and I left feeling like i had made the right decision trading in my Acura 13 for a 2017 model. I highly advise you go see Gary Vogel next time you need an Acura. The other staff members were very considerate and polite as well. Thank you very much for a great experience buying a car (all by myself without the husband). That's a big deal. A girl CAN buy her own car. Sandy in Carrollton Tx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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