Bill Luke Tempe

The team there were very pleasant. Not pushy at all. Made the process simple and comfortable. They worked hard to meet my needs and to earn my business! Steve was a good guy and I connected with him well.

We had an awesome experience buying a car! The process was incredibly fast and efficient, and I was amazed at how smoothly everything went. Mr. James S. in particular, was a pleasure to work with. He provided an excellent experience and answer all our questions and helped me find a perfect car. The entire team’s dedication to customer satisfaction is truly commendable. If you’re in search of a dealership that makes-buying enjoyable, I wholeheartedly recommend Bill Luke of Tempe. Thanks to them, for making our experience a great one! Ather

Steve Brotherton has been our go-to car salesman for years. He is kind and honest, and you do not need to worry about underhandedness or bait and switch tactics. He makes the process of buying a car so seamless. Highly highly recommend Steve and Bill Luke Tempe.

I had been told by a few friends that Phoenix has better pre-owned car pricing compared to Vegas, so I looked in Phoenix for my pre-owned car. I recommend looking in Phoenix, just not buying online through Bill Luke Tempe and working with the internet sales “manager,” Sarah Ryan. Here is an example of our conversation after I told her by text and told someone else verbally I was available via phone call. 6:00 pm She asked if my dad was able to sign the documents reminding me that not doing so would not permit me to take the car. I responded, stating that he had signed as he had signed a set of documents and asked if they didn't get it on their end — no response for 20 min. After having no response, I asked to please confirm (because the dealership would close at eight and, indeed, I wanted to pick up the car the next day and had made travel plans to do so). She responds and says no, it hasn't been signed. Sarah AGAIN reminds me that I won't be able to take the car tomorrow unless it's signed. I asked for the paperwork to be resent, and her response was, “My finance manager sent it twice” So I had to ask, “Amazing! Can he send it a third time?” her response after sending it was, “he did already a third time.” That’s how the transaction went via text working with Sarah Ryan, the Internet Sales Manager at Bill Luke Tempe. I’m unhappy with Sarah’s customer service, which left me with a purchased price I couldn’t negotiate. I needed the car, so I purchased it; however, I’m not pleased. I called and asked to work with someone else, but I wasn’t successful. Note: During your negotiation, ask how many keys the vehicle has. Also, check on the small things; about an hour into my drive, after driving off the lot, it started raining, so I turned on the windshield wipers, and they flew off.

James Stephens went above and beyond with his excellent service in the purchase of my new vehicle. I will definitely be referring all my friends and family to go see him for any future car purchases!

Super easy process, worked with Chandler who made sure I was happy and made the process smooth and simple. Thank you very much for the easy process amd great deal!

James Stephen was really awesome!! He wasn’t pushy he listened to us and related to us making the process fun and easy. 10/10 would recommend him.

Recently bought a used Cadillac from here. We had the pleasure of working with Jacob I. He was very knowledgeable in the car and its technology even though it wasn’t a Fiat, which was a pleasant surprise. He seemed very honest and wasn’t a pushy salesman. I would recommend asking for him if you are interested in any of their cars. Once we signed on the dotted line, we went and worked with Andrew K in the finance department. He was able to get us in and out in about 45 mins. He got all the work done without trying to push a bunch of add ons onto my deal. Would buy another car here in the future.

Chandler did an amazing job of keeping me informed and making car purchasing a pleasant experience! He was extremely helpful and transparent in the whole process. I would highly recommend working with him!

Pleasant car buying experience. No pressuring or haggling. Steve bro was great to work with. I really appreciated that the dealership honored the listed price of the vehicle when a discrepancy was noted.