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Grubbs INFINITI

(2,304 reviews)
Visit Grubbs INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (817) 786-4705 (817) 786-4705
Used (817) 786-4953 (817) 786-4953
Service (817) 803-6216 (817) 803-6216

Reviews

(2,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs INFINITI from DealerRater.

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We had the greatest experience with Yesell! She made us...

We had the greatest experience with Yesell! She made us feel very comfortable and reassure through the entire trade-in process. She exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience! Yesell was the best! She is very...

Great experience! Yesell was the best! She is very knowledgeable and was extremely helpful. I highly recommend shopping with her and the Grubbs family for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Adam provided excellent customer service, was a very...

Adam provided excellent customer service, was a very helpful and professional salesman! Went above and beyond to help us to finance our dream car! #Awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Grubbs Infiniti Service dept was fantastic. I was...

Grubbs Infiniti Service dept was fantastic. I was expecting a hassle because my rackon pinion was broken on the way to work. However Sam got me in without an appointment to diagnose the problem and placed me in a loaner. Made the rest of my day and week much better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joe O'Day and the entire staff at Grubbs Infiniti went...

Joe O'Day and the entire staff at Grubbs Infiniti went above and beyond to assure that I was happy with my purchase. Will definitely use them again. Thanks for all the help!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Samantha was awesome. Went in for a scheduled oil change...

Samantha was awesome. Went in for a scheduled oil change and wash. Sheet me know the estimated wait time and came in well under her estimated. Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gave me a few suggestions that were cheaper options then...

Gave me a few suggestions that were cheaper options then paying for evaluation. Turns out one of the issues with my car was a low battery key. Saved me $200 service check.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic service, informative and professional Let’s me...

Fantastic service, informative and professional Let’s me know how long and what is being done on my vehicle. I had a loaner and had a flat tire while using the car, dealership immediately sent someone to fix it and provided another car Excellent service always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love my car and appreciate the service I get at Grubbs....

Love my car and appreciate the service I get at Grubbs. Thank you for everything you do to keep my car working and safe to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They got the car fixed as needed. I would take my...

They got the car fixed as needed. I would take my infiniti back again for work. My service advisor was Sharldon, he did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.