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Grubbs INFINITI

(2,327 reviews)
Visit Grubbs INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (817) 786-4705 (817) 786-4705
Used (817) 786-4953 (817) 786-4953
Service (817) 803-6216 (817) 803-6216

Reviews

(2,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs INFINITI from DealerRater.

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Just had my Nisan Titan delivered and it was perfect....

Just had my Nisan Titan delivered and it was perfect. Both Michael and Sammy were wonderful to work with. I was nervous as this was my first buying experience over the internet. It couldn’t have gone better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Whitney Belfer helped me so much with my leased vehicle...

Whitney Belfer helped me so much with my leased vehicle when it was time to turn it in. She was efficient and charming and great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ashley in service is always so helpful and friendly. The...

Ashley in service is always so helpful and friendly. The service department is always clean and inviting. It is nice to get the car back clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service despite how busy it was. Samantha...

Great customer service despite how busy it was. Samantha was attentive, professional and very helpful. She kept me posted on the progress of services. Thank you Samantha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from Dany. Not only did he address my...

Excellent service from Dany. Not only did he address my A/C concerns he also pointed out problems with my trunk and door locks. Excellent!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming in and allowing the Grubbs Team and Dany to show you what makes us stand out. We work hard to treat everyone like family.

Consumer response

Excellent service from Dany. Not only did he address my A/C concerns he also pointed out problems with my trunk and door locks. Excellent!!!

Excellent service. Knowledgeable service advisor Julie...

Excellent service. Knowledgeable service advisor Julie was polite and very attentive. I won’t hesitate to recommend Grubbs Infinity to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming in a trusting Julie and the Grubbs INFINITI team with your vehicle service.

I have purchased over 20 new cars in my life (for...

I have purchased over 20 new cars in my life (for myself, my spouse, and my children). Grubbs Infiniti was hands down my best experience in car shopping, and in car purchasing. I plan to go back to Grubbs for all future new car buys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional Service - Nice attitudeGreat help - we will...

Professional Service - Nice attitude Great help - we will definitely come back and introduce the dealership to our friends and family members. Thanks a lot for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service team is awesome! The staff members were...

The service team is awesome! The staff members were courteous and prompt. Samantha has always provided a detailed description of the service plan for my appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Grubbs Infiniti Service does a great job in taking care...

Grubbs Infiniti Service does a great job in taking care of my car’s needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.