Reviews
Then best
Sales rep was a good guy to work with. I will definitely use this service again in the future. Thanks for your great service I bought 3 lexus from this dealer for last 6 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Zula, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Arlington! If you have any further questions, please give us a call. We're always happy to help!
Always a great experience.
Going to Lexus of Arlington is always more than the service. It’s about the welcoming space, the wonderful people and the space to work or take meetings while you wait!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Omar, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
New tires
Haresh was very helpful as usual. We were happy with our service and not inconvenienced at all. We are always pleased with the service here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Customer Service
This shout out is to the GREATEST Service Consultant - JOSE GARCIA. One the main reasons why LEXUS of ARLINGTON is the best dealership in Illinois.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bob, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
Unbelievable
The things to do while you wait is unreal. I was able to relax in comfort and even play a video game or two. The staff was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! We hope you have a great day!
Service is great (Credit card fee?)
Unfortunately, this dealership has decided to charge a credit card fee when paying for service. I had to pay by check - that is simply dumb.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jimmy, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Lexus
Prompt service. Did everything I needed with a full explanation of service provided and cost. I would definitely recommend the dealership and my service rep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Service
Haresh is a gem. He goes way above and beyond to always make sure his customers are pleased. I bought my third Lexus totally because of Haresh. I highly recommend the service department to friends and family, and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
Purchase and service
Jordan and Emily did a great job on the sale and Chris and Peter did a great job on the service end. We really enjoyed the process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dennis, we're happy you found our staff to be so supportive during your experience here at Lexus of Arlington. Please let us know if there is anything else we can do for you; we are more than happy to help!
New Car
We bought a new car under lease. Service was wonderful from all parties involved. We would recommend anyone we know to purchase or lease a vehicle from this very friendly dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!