Reviews
They are good in what they are doing and I left my car in
They are good in what they are doing and I left my car in the workshop 5 days after they called me that my car is ready but for my surprised, they didn’t charge me for storage fee because I wasn’t around after they completed my car. I liked them for that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience with Academy Ford Sales! It's great that our team could accommodate you without a storage fee. We appreciate your feedback and look forward to serving you again in the future!
Excellent service: On time, professional, knowledgeable
Excellent service: On time, professional, knowledgeable service advisors, friendly drivers Kept me informed throughout process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marsha, we're delighted to hear that our team at Academy Ford Sales provided you with excellent service and kept you informed throughout the process. Thank you for your kind words!
The Five Point Inspection and Tire Rotation, including
The Five Point Inspection and Tire Rotation, including support from the service personnel was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Henry, for stopping by to leave Academy Ford Sales a wonderful review!
Great staff very knowledgeable only took a short time to
Great staff very knowledgeable only took a short time to replace my rear wiper very knowledgeable staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don, we're delighted to hear that our team at Academy Ford Sales provided you with quick and knowledgeable service. Thanks for sharing your experience!
Fair, honest, caring.
Fair, honest, caring. A great staff and managrment team with competent technicians and friendly admin team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the qualities of our team at Academy Ford Sales! We're delighted to know that our staff and management made a positive impression. We appreciate your support and look forward to serving you again!
I’ve been a customer of Academy Ford for over 20 years.
I’ve been a customer of Academy Ford for over 20 years. Great customer service and work performance on all our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer of Academy Ford Sales for over two decades! We're delighted to hear that our team consistently provides great service and performance on your vehicles. We look forward to continuing this relationship in the future!
Kenneth was very personable, friendly and patient.
Kenneth was very personable, friendly and patient. Once we explained our needs he found the perfect truck for us within our budget.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Kenneth provided such a positive experience at Academy Ford Sales! It's great to know he helped you find the perfect truck within your budget. Enjoy your new ride!
Went to Academy ford in Laurel to get a simple oil change
Went to Academy ford in Laurel to get a simple oil change to find out in a month and half that they didn't put 5 qts of oil in it. I called for the manager and spoke to Danny. After speaking to him, which I would have been better talking to the wall in my office. He said nothing. A simple sorry and he would talk to staff to make sure that doesn't happen to anyone else would have satisfy me. I WILL NEVER USE THEM AGAIN AND IF YOU WANT YOUR ENGINE, I WOULD NOT TAKE MY CARE THERE FOR AN OIL CHANGE.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
They always strive to do their best for the customer each
They always strive to do their best for the customer each and every time service is needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see your positive review! The Academy Ford Sales team looks forward to your next visit with us. Take care!
Professional, friendly and very accommodating.
Professional, friendly and very accommodating. I had purchased a car previously from Academy Ford and the experience was pretty much the same, they wanted to make the sale and they were upfront with the various options for the sale and I never felt pressured or intimidated to complete a sale. All I all, if I ever purchase another vehicle I will definitely check with Academy Ford first! Yennifer was extremely nice and helpful and discussed options on the sale and answered any questions that I had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Yennifer and the Academy Ford Sales team provided a professional and accommodating service. We appreciate your continued trust in us, and we look forward to assisting you again in the future!