Reviews
Andres
I was buying a car a few months ago, it was a magnificent service and I would recommend this agency a thousand times
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Andres, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Do not complete work on time.
Do not complete work on time. Takes 3 to 4 hr. To change oil this has happened last 3 oil changes told them not to rotate tires did not want to wait any longer. Got left fender damaged on last oil change. Took in to have repaired fender and replace back glass after 3 week call and said it was ready went to get and back glass was done but not fender. Took back and was told if I got it there early Monday morning it would be ready Tuesday evening, it was ready Thursday evening. Was going to repair right step on rear bumper parts were ordered but work not done told them to keep parts that I would not return. Looking for a another dealer to do service with. Thanks for asking.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (254) 242-0679 to discuss what we can do to help.
Great and fast service.
Great and fast service. Employees are fast and efficient. They make sure to get you in and out in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Owner
Great service, clean facilities and friendly customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Michael Keef was amazing from the very first point of
Michael Keef was amazing from the very first point of contact until the very end! He communicated well and did everything possible to make the process go smoothly. Would definitely recommend AutoNation Waco!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Katie, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Waco! We appreciate your recommendation of Autonation Chevrolet Waco and we hope to be of service again in the future.
It was an excellent experience with Chevrolet Waco.
It was an excellent experience with Chevrolet Waco. They took real good care of my car and me. I recommend oil changes and ect. They will get you right!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
AutoNation was great they went above and beyond to help
AutoNation was great they went above and beyond to help me purchase a vehicular. Michael Keefs salesman was great and really cared to make the process a good one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
The Service was quick and I liked video taken while
The Service was quick and I liked video taken while servicing my truck. Thanks to Bill and Grant in the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
I have been to AutoNation many times and they are always nice to me and do what I need done. Thanks so much for your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Service
Good customer service kind and polite setting up rental car for use while car was being prepared. The location was good nice and clean on the inside and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lorie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!