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Mercedes-Benz of Hunt Valley

(818 reviews)
Visit Mercedes-Benz of Hunt Valley
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 454-9101 (888) 454-9101
Used (866) 841-6234 (866) 841-6234
Service (888) 551-1943 (888) 551-1943

Reviews

(818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Hunt Valley from DealerRater.

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Everything about our experience was top notch.

Everything about our experience was top notch. The showroom was gorgeous and Marshall, our Mercedes rep was friendly and professional. We could not have asked for a better experience in the purchase of our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Mercedes Benz of Hunt Valley is Amazing I had the Best

Mercedes Benz of Hunt Valley is Amazing I had the Best experience purchasing my first 2024 Mercedes Benz GLC 300 Dream Car with Dwayne O. And the whole Mercedes Benz Team they really made me feel comfortable and happy about the whole car buying process experience from the time I walked in until driving off the lot Mercedes Benz of Hunt Valley really went above and beyond to work miracles for me to guaranteed I leave with my dream car Im highly grateful and blessed for the whole Mercedes Benz of Hunt Valley whole team and excellent experience salesman’s knowledgeable team for helping me to purchase my dream Mercedes that was in my price range and budget and most importantly made my dream car come true for me I highly recommend if your in the market for a brand new Mercedes Benz definitely hands down go to Mercedes Benz of Hunt Valley they are the Best and will make your car buying process very smooth I consider them my new family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great customer care.

Great customer care. Amanda and Rasheed Were available and attentive to our needs We love the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Meabs, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

This dealership rolled out the red carpet for me.

This dealership rolled out the red carpet for me. They catered to my individual needs and found the exact make model I was looking for at a price I could afford. I can’t thank Hassan enough for his excellent service and attention to detail. If you’re looking for a first class experience, this is the place to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I love my car.

I love my car. The problem is that I have to take it there for service. I just left from my pre-scheduled oil change without an oil change! After waiting an hour, I was told they couldn’t do the oil change because they didn’t have my filter in stock. If I make the time to drive there and wait, I expect the dealer will at least have the parts instead of wasting my entire morning. ********************** I edited my review because the manager called me directly and immediately picked up my car and brought it in for the service it needed. He was very apologetic and gave me the service you expect with a Mercedes.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Karla, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 306-7080 to discuss what we can do to help.

Mercedes-Benz of Hunt valley provides outstanding

Mercedes-Benz of Hunt valley provides outstanding service. They no only provide exceptional technical work, but they are kind, courteous and professional. I am happy with their servcie.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Andi, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Going to MB of HV for the last 12 years and happy with

Going to MB of HV for the last 12 years and happy with their service at all time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Hunt Valley. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great dealership.

Great dealership. Very professional, courteous and knowledge. Answered all my questions and treated me fairly and honestly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Excellent service and cooperation.

Excellent service and cooperation. Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointment easy and timely for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Lisa! Don't hesitate to call us if you ever need anything. Be safe on the road!

Consumer response

My name is not Lisa!!?

Marshall , my sales consultant, is professional,

Marshall , my sales consultant, is professional, knowledgeable, attentive, patient and sincere in wanting me to be a satisfied customer. Sam, my service advisor, was knowledgeable, attentive to what my concerns were, and kept me informed while waiting. My experience with Mercedes Benz of Hunt Valley has been great and very refreshing in comparison to customer service in today’s world.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gloria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!