Reviews
Best BMW Dealer.....ever!!!!!!
I have been buying BMW's for over 30 years and Advantage is by far the best for sales and service dealer I have ever experienced. I waited at the dealer for my regular service and they rushed it through for me.....many thanks 🙏
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Andrew! We are thrilled that our team continually provides you with the best experience! We thank you for your continued business!
Takes advantage of women and makes up bills
I sat and waited to be served while others were greeted. I was given a bill for $1500 that said all my lights were out in the back which was not true because I just had an inspection done the day before. So I was lied to and taken advantage of as a women!! Later sent a different bill that only said $127 because I called them on their xxxxxxxx! The guy was rude and had to get help from another lady.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for informing me about your situation. Please know that we are looking into your concerns, one of our managers will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Stephen Prather General Manager sprather@advantagecars.com
Good service
Good overall service and follow up Clean and they have an excellent waiting area Nice coffee and snacks. The tv viewing area is well lit and people friendly
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review, Guy! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Sold a piece of Junk
I paid cash for a pre owned BMW. The salesman assured me that the vehicle had been through service and inspected for safety etc. Before I left the parking lot the vehicle wasn’t functioning properly. The salesman took the car to service and they said a cap was lose, but I was good to go. A week later the car is Not working. Money wasted/down the drain.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I apologize for your sales experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at sprather@advantagecars.com Stephen Prather General Manager
Mr. HO
These guys always do a great job and most importantly in a timely manner. I have been going here for 10 years. Eric and Kevin are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We are thrilled that our team continually provides you with the best experience! We thank you for your continued business!
Service review
My advisor left for the day without following up on my car. I had to call three times to get some information and by the time I had someone give me an update it was late for the shuttle. Gladly enough another advisor was able to give me an update and cover. He did an excellent job closing out the service ticket.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Great service and great cars!
Great experience for me. Kevin did a great job and they had plenty of stock to show us. Kevin really listened to our needs and we ended up going for the ‘wild card’. And I’m loving it! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Great service
Advantage BMW did a very thorough, and very prompt maintenance service for me today. In addition, their shuttle brought me home after I dropped off my car, and then picked me up when my car was ready!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Very happy with my purchase
Purchased a M440i with Jazmine Garcia. She was very knowledgeable about the car and walked me through the entire buying process. It was a pleasure to purchase a car at this location and I am very happy with my new BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Great service
Excellent service. Bought my tires from a different place but BMW handled it and shipped the tire for a warranty claim. Brandon handled the claim and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.