Reviews
YURI IS THE T-R-U-T-H !!!!!
i had a Terrible experience with South Fork Ram and Yuri did in one day what they fumbled in 7 and they didnt even finish the job.. she really impressed me ~
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
My experience was pleasant and the sales person was
My experience was pleasant and the sales person was professional, courteous and knowledgeable. Everyone made my process flow smoothly. I would wholeheartedly recommend AutoNation as a great place to purchase a new or use vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Houston and we hope to be of service again in the future.
Service
Service was great Chad made my experience simple and easy answering my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Service was great I will more likely refer anyone to use
Service was great I will more likely refer anyone to use you guys service thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Good customer service!!
Usually the wait time is shorter than I expected and they really did a good job on the services and repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ran, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
During my visit, my service advisor kept me informed with
During my visit, my service advisor kept me informed with the progress of the work being done with electronic messaging. Hassle free process and the work was done to my satisfaction. The free car wash was an added bonus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Slam, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Juan always takes excellent care of us.
Juan always takes excellent care of us. Never a worry when using their service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Robin was great to work with.
Robin was great to work with. Service was quick and easy! Great ob thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Juan with the service department is very professional,
Juan with the service department is very professional, taking the time to ensure his team thoroughly troubled shot my vehicles issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!
Poor security and management
Brought my Jeep in for recall work and.key fob replacement I assume the work was done properly (I have no way of knowing) But my handicap parking placard was taken so now I will have problems in parking lots until I get to my doctor and downtown to get a new placard. Thank you AutoNation. It looks like the Jeep was vacuumed but the back wasn?t although it was examined since the ropes and belts were taken out. It took two trips and 5 days to accomplish this task (although I understand that the key fob was not available.).. Overall this service was a hassle for such simple tasks and I am really unhappy.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edward, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (713) 489-7825 at your earliest convenience to discuss how we can turn your experience into a positive one.