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Bayway Lincoln

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayway Lincoln from DealerRater.

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Bayway Lincoln is always going beyond and above to assist

Bayway Lincoln is always going beyond and above to assist their customers in the selection process. It is a pleasure being a customer of Darrell and Lance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Good Experience

I had a very good experience with this dealership. Mr. Romel Torres was very informative and work with me on my purchase. He was very professional. The finance officer was very professional as well. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bayway Lincoln. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We have been with Bayway and previously with Premier for

We have been with Bayway and previously with Premier for 30 years. Plus Shane in service is the biggest reason we keep coming back. He is the best. A dealer is only as good as their service dept and Bayway and Shane is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Pleased!

We were very pleased with the experience of purchasing our new Navigator from Bayway Lincoln. As there is no Lincoln dealer in our immediate area, we knew we were going to have to be deliberate in both researching Lincoln options as well as negotiating a deal from a distance. Canyon and Syd worked out the deal via telephone and was prepared to send the Navigator to us (two hours away), but we wanted to take a look at it before making a final decision. We made the trip to Bayway, Canyon had the vehicle ready to go and answered our questions. The paperwork took minimal time since we had already worked the deal via telephone---so time was not wasted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patrick, thank you so much for your positive comments about Bayway Lincoln! If you have any further questions, please give us a call. We're always happy to help!

I had a fantastic experience with the dealership while

I had a fantastic experience with the dealership while purchasing my new car. From start to finish, they demonstrated exceptional customer service and professionalism. The sales representative was knowledgeable about the vehicles, patiently answered all my questions, and never pressured me into making a decision. The dealership offered a wide selection of cars, allowing me to find the perfect match for my needs and preferences. Their transparency throughout the entire process was commendable – there were no hidden fees, and they clearly explained all the financing options available to me. When it came to negotiation, they were fair and accommodating, ensuring that I got a competitive price for the car I wanted. They even went the extra mile to address some minor cosmetic concerns I had, which truly showcased their commitment to customer satisfaction. The paperwork process was smooth and efficient, thanks to the dealership's organized and helpful staff. They took the time to go through all the documents, ensuring I understood everything before signing. Overall, the dealership's staff made the entire car-buying experience enjoyable and stress-free. Their dedication to providing exceptional service sets them apart, and I would highly recommend them to anyone in the market for a new car. I'm extremely satisfied with my purchase, and I can confidently say that I'll be returning to this dealership for any future automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were treated with respect and care the entire time.

We were treated with respect and care the entire time. Follow-up visits have been just as respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales person was very nice.

Sales person was very nice. The car had a check engine light on, which was serviceable. After the sell was closed I had to wait over a week to get my car. Which was fine, but I had to call in for updates. A great salesman with communicate and follow-up for future business or referrals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mr. Lincoln

Have bought and/leased over 12 cars from Bayway ; the complete process has been effortless especially dealing with Fred Hoyer; My wife and I want to congratulate and recognize Fred on his continued success

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gary, thank you for taking the time to let us know how we did. We hope you have a great day!

They found the car I wanted and were willing to work with

They found the car I wanted and were willing to work with me on the price. The salesman and GM were fantastic to work with. I’m very pleased with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The people working there show they really care about

The people working there show they really care about people. I never walk in without someone opening the door for me. My sales person, Fredrick Young, always greets me by name and a hug. He is my go to person for anything I need help with and even service that needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.