Mac Haik Dodge Chrysler Jeep RAM

Anthony Berry has been very , very helpful in the buying process of my new vehicle. He has gone to great measures and has made sure I received the best possible deal.I have been a loyal customer to Machaik dealership for a few years and he's made it all worth while with this buying experience.He has shown great customer service and genuine concern for me! Hats off to him he has been the best salesman ,and Machaik dealership is blessed to have him as their employee. I am EXTREMELY pleased with my purchase.

I bought my first vehicle last December, and it was honestly one of the best experiences I could imagine. All I heard were horror stories from my dad about car buying prior to this, but I was pleasantly surprised. The car dealers and USAA representatives were extremely helpful, thorough, and patient in answering all of our questions. Overall a very solid experience. I highly recommend Mac Haik Dodge.

I really didn't think that I was going to get a new car but with the grace of God an the help of Mr Steven Wade Jackson I am driving out of machaik.Com in a 2016 dodge journey thank you Mr Steven Jackson

I've purchased 2 vehicles from Mac Haik in last year and my go to guy is Tim. Very class act always speaks to me on a personal level outside of just buying vehicles. Customer service from him in my eyes exceeds expectations but at the same time you can never have too much of that. Great work on his part. I'm writing this review in hope to inform you guys that his work doesn't go unnoticed keep it up Tim!

I made a deal on a truck against my better judgement after they refused to honor the internet price, saying you had to meet all sorts of mysterious conditions to get that price. After the deal was struck and I took delivery, I got a call 2 days later saying they had put the wrong pay-off price for my trade in on the deal and I had to come re-sign the paper work. Of course the new paperwork added their mistaken pay off difference back into the deal and my payment went up 40 bucks. I initially refused to sign the deal but they were adamant, saying they would let me out of the deal but they couldn't eat the difference. I had already installed a 5th wheel hitch and added some other accessories to the truck so I went ahead and signed. What really pissed me off is we told the finance guy that they had the wrong pay-off price on the paper work and he just passed it off saying they often get different pay-offs than the customer gets. This was all my own fault, I should have never made a deal after they refused to honor the internet price. Just hope this saves some other poor sucker.

I found a vehicle online and was put in touch with John Arrant. He assured me, first through email, then over the phone, that it was in stock. I told him that my husband and I would both have to take off work and drive across Houston in traffic, but we would be there ASAP to look at it. When we arrived, we were informed that the truck had "just been sold". Conveniently, they had a list of other vehicles for me to look at. Huge waste of time and money. The sales reps at this dealership are liars and I would make it a point to steer others away from this family of dealerships.

This dealer has got to be the worst of any other dealer. First of all I had an appointment to see one salesperson, before I got there I was called and informed I would be seeing another. Once I got there I was pushed off on another salesperson. This third person would not listen to what I wanted and was very rude when you pointed out his mistakes. Once I got into a truck around closing time and left I noticed the check engine light on. Called the salesperson back and was told to take it to the closest dealer to my house. I do not think I will ever use this dealership again. Thanks to the salesman and all involved in this sale.

The worst dealership i've ever dealt with. Charles Smith, the Pre-Owned Sales Manager, is a pathological liar. It was very difficult to get them to answer and return a phone call. They were not motivated to sell. They acted like they could care less. Wired money for a down payment and asked for it back after i was fed up with all the lying. Took 26 days to get my money back and was told multiple lies about when it was mailed. Don't think you're gonna get any help by calling the General Manager. She is as bad as her sales people. When i started threatening legal action i started getting people to take action.

My gf found me an amazing internet deal on Monday morning. I did the online app and no less than 30 min i had a phone call. Tim the salesman pulled the keys already before we talked. I gave him all my info told him exactly what i wanted and expected and they met it to a T. All was lacking was physically going with my trade. Just like another review the trade process took longer than expected they need to fix that. But as far as new truck sales finance and even the girl that sells accessories were on their game. Total time spent from online to driving to the dealership to driving my new 1500 home was less than 4 hours. AMAZING.

Prior to and during the sale, service is great. God forbid you should have a question or concern after the fact. I reached out to my salesman two days after the sale with a question and never received a response or acknowledgement. The following day, I left a message with a sales manager to express my concern - no response. I definitely will not be referring any friends or family to this dealership. I should have gone to Helfman Dodge.