Mac Haik Dodge Chrysler Jeep RAM

This dealership was the most helpful of all those I have ever worked with when buying a new vehicle! I purchased a new Ram pickup and after I got it home realized it was to lightweight for what I needed. I returned the next day and changed my purchase to a Ram 2500. No questions, no problems! I couldn't be more pleased with my experience and the sales rep was a pleasure to work with. Thanks Fred Seel ! Tom C

I went into the dealership to retrieve a prize end up leaving with a car. Anthony was very helpful very patient and he worked with me i stayed in the price range I wanted ..Thanks for everything.

I had emailed with a "Internet Sales Manager" supposedly named Sunshine Delgado. There was a truck on their website that I wanted to test drive. She emailed me the VIN and the link and said the truck was there for me to come by and ask for her (She even made an appointment with me). I even spoke with her on the phone. Well I drove 45 minutes after work to look at it and was suspicious from the start. When I got there and asked for her, they handed me off right away to another salesman. So I ask him if they are ready to have me test drive the truck. Well surprise, surprise he said that truck is no longer there. I said let me talk to the manager. He went and got MIKE EPP, the sales manager. So first I ask Mike where "Sunshine Delgado" is and he says she's at lunch.... Really? It was 4:30 pm in the afternoon AND she had an appointment with me. So I ask him where's the truck with that specific VIN that I had verified with Summer over the phone and via email. He said "Oh, we sold it yesterday, but we have a bunch of other ones just like that one." I told him why did they LIE to me and make me drive all this way and he flat out denied they LIED. And while I was there, another customer cussed them out and called them crooks, this was just as I sat down. These guys are the ultimate xxxxxxxx. Stay Away!!!

I drove from Waco to look at a used black Jeep Grand Cherokee. Once I arrived and decided to starting negotiating it took forever. They kept discussing my trade-in for a long time in a small glass room. When the car salesman came back they offered hardly anything for my car. I was very upset and most of all offended. I don't think a 2010 Jeep Grande Cherokee with 76,000 miles is worth 7,000. I can't give my car away. I drove to another dealership that same day and got 3,000 more for my trade-in. I never plan to come back even though I only drive Jeep or Dodge.

Fred Seel was our salesperson who tricked us into buying a vehicle that can't pull a trailer even though we specifically told him what we needed it for. We have been told lie after lie by this dealer. We can't even get a title for the vehicle and its been almost 3 months!

My husband and I traded in my 2013 Jeep compass for a new 2015 Jeep Cherokee. I worked with Hoyuki online and with Henry Hernandez at the dealership and they provided excellent service. Our transaction was fast and hassle free. Henry was very nice, friendly, and helpful. He helped us with our vehicle and made the process extremely easy and stress free. I have gone to other Jeep dealerships in the past and the sales guys are horrible. I felt welcomed and was not pressured to purchase anything. I would recommend that you go there and I will definitively be buying from them again in the future.

I went in with my family with a clear idea of the car we wanted to upgrade our previous jeep to. John Arrant greeted us from the very start and looking at the options, prices, plans and procedures was a real pleasure with him. We literally walked (or drove) out with our new car after having John patiently bear with all our questions and doubts, and then taking us to David Herrera for all the paperwork. We really felt the nice vibe from everybody the whole time we were there. John is an extremely nice guy and we have already suggested some of our friends to go see him - directly - if they are in the lookout for any of the brands that they carry. We live much closer to another Jeep dealership but there is no way we would ever consider visiting them before checking in with John first.

John Arrant was my salesman. He was professional and helpful throughout the entire process. I would recommend him to friends and family

Great experience at this dealership. Terrence was terrific and very helpful. We got the best price for our new Jeep and would recommend this dealership to everyone. Everything was quick and efficient. Finance department was awesome.

I had a great salesman, Derrick Roberts. He was very personable and explained everything. Tim Wuneberg was great as well. I requested more information about the jeep Cherokee online and he was very quick to respond! If you are looking to buy Jeep, Chrysler, or Dodge vehicle, I highly recommend that you ask for Tim Wuneberg or Derrick Roberts. They have excellent customer service.