Reviews
Team of Service Manager “Mike Lester” & his Assistant
Team of Service Manager “Mike Lester” & his Assistant Service Manager “Christian Garcia” = Competent, caring. They deserve a score of 5/5. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Mike and Christian were able to give you the customer service we want everyone to experience. We look forward to seeing you again.
They.
They.take good care of older customers, and pet us like puppies, making sure we have snacks and something to drink.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!
Personalized attention, very fast service and the staff
Personalized attention, very fast service and the staff is very friendly Its facilities and waiting room are comfortable and spacious.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angel, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!
Steffany Campos was immediately accommodating.
Steffany Campos was immediately accommodating. She was helpful, quick, and efficient at answering my questions and notified me immediately upon my vehicles completion. I can only hope I can get her as my dedicated service manager in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Steffany provided the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!
The first service on my vehicle was a delight and a
The first service on my vehicle was a delight and a breeze thanks to Taylor ! Very attentive and Bright personality ! Overall it very fast & before I knew it I was out and ready to . Toyota never disappoints .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by Taylor. Please let us know if there is anything else we can help you with!
My experience at Don McGill is always superb.
My experience at Don McGill is always superb. Advisor Erik is a true asset to the organization. Vehicle mileage-289,000 and going strong which attests the knowledgeable technicians. I will continue to return to Don McGill.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephanie, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Erik provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!
It was very easy to communicate with service writer for
It was very easy to communicate with service writer for updates with texts message updates
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Collins, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!
Am very pleased with the service I received from Don
Am very pleased with the service I received from Don McGill Toyota today. I would recommend Don McGill Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!
I would like to thank Christian Garcia for going above
I would like to thank Christian Garcia for going above and beyond on helping getting my car fixed. Getting a loaner was very convenient, I didn’t have to worry about going to places while my vehicle was being serviced. Thanks to all the team at Don McGill Toyota for a great customer service experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yesenia, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!
Thank you to parts dept and Ivan Cortes for taking care
Thank you to parts dept and Ivan Cortes for taking care of my requests and service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business! We'll be sure to pass your kind words on to Ivan. Come back and see us again!