Reviews
Thorough and easy to work with
We purchased a vehicle here in the past and now, when we needed a new one because ours was totaled in a deer accident, we made the trip from Dallas to Houston to work with their people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus Service
Very professional and courteous service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jon cummings
I will take our ES 350 and IS 350 F sport no where else for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quality Service at Westside Lexus
I have bought 3 new cars from Westside Lexus over the last 15 years. One of the reasons I keep going back is the quality of the service. One person is assigned to manage service for the lifetime of a vehicle, so he knows the vehicle's history. Service work is always well done, a loaner is available while the car is being serviced and the car is always returned clean and with any identified problems resolved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
jThresa K. Wieting
Very satisfied with the prompt service and the service attendant Andrew Nagler.' Thank you' Thresa K. Wieting
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service
excellent service Took my car in to fix my speaker for the phone. People could not hear me well when I am talking to someone on bluetooth. They fixed it I believe and it is a lot better.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer
Very happy to do business with Westside Lexus . Friendly atmosphere and good service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department
Serviced as promised. Excellent facilities in waiting room
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
my experience
Lexus provides wonderful service. My car gives me the smoothest ride that I have ever had. There is lots of leg room in the front and back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
car owner
Jacob Hershman is really nice and makes the service experience as good as it gets!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase