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Momentum Volkswagen of Upper Kirby

(492 reviews)
Visit Momentum Volkswagen of Upper Kirby
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (844) 327-5875 (844) 327-5875
Used (844) 327-6461 (844) 327-6461
Service (844) 327-4936 (844) 327-4936

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Momentum Volkswagen of Upper Kirby from DealerRater.

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Tracey was great to work with: friendly and courteous....

Tracey was great to work with: friendly and courteous. Smooth transaction, and she processed all my questions quickly. Tracey and the rest of the crew made it an easy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase new car

Anthony was our sales person and was fantastic. He was friendly, good personality and overall easy going. Most of the process was done over the internet which was a great experience. Picking the car up and driving it on the sale day went smooth. Will definitely use this dealership again and would recommend it to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Kalynn Grace

Shannon was what sold us on the car! He was very patient and willing to help right away. Customer service when purchasing a vehicle is a major part of the experience and he was wonderful. Shannon is the person to see!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Customer service excellence.

This was the most quickly and hassle free experience ever. The staff was tentative to my needs and always make me feel like my needs are being not only met but exceeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Damon, we are so happy to read such a great review about Momentum Volkswagen of Upper Kirby! We hope to be of service to you again in the future. Best wishes, Momentum Volkswagen of Upper Kirby

New Cross Sport Purchase

Probably the best and easiest experience I?ve had on purchasing a vehicle ever. Will recommend and shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I only go here for leases, sales, and service. The best...

I only go here for leases, sales, and service. The best all around. Work is done on time, every time. And if not they make it right. The best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and stress free

Fast and stress free transaction. Friendly atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

atlas

great job keep up the great work!!! helping people when they most need it. there's no other place like momentum vw!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Greatest service

Jesus Teran ! Help me with my purchase off my car he is the greatest Sales representative!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yuri Teran, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! Thank you so much again for your feedback! We hope you have a great day!

Great experience! The car salesman and the finance team...

Great experience! The car salesman and the finance team were great. The transaction was painless and fast! Definitely recommend this dealership. Love my new Atlas Cross Sport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.