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Momentum Volkswagen of Upper Kirby

(518 reviews)
Visit Momentum Volkswagen of Upper Kirby
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (844) 327-5875 (844) 327-5875
Used (844) 327-6461 (844) 327-6461
Service (844) 327-4936 (844) 327-4936

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Momentum Volkswagen of Upper Kirby from DealerRater.

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True to there word on time good service and quick.

True to there word on time good service and quick.. make buying a car enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so pleased you enjoyed your visit to Momentum Volkswagen of Upper Kirby! We do hope we can be of assistance in the future. Take care!

Everything went fast and smooth.

Everything went fast and smooth. They did not try any add ons when I got to the dealership. The price, interest rate, and payments were exactly the same as discussed over the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thank you for taking the time to leave a review for us at Momentum Volkswagen of Upper Kirby. We're happy we could meet your expectations!

What can I say!

What can I say!? Christie and Tony were absolutely phenomenal to work with and treated us like they actually cared. It's not everyday you walk into a dealership and feel like you are being treated fairly and human. We walked out with a great deal given our circumstances and they truly pulled a rabbit out of their hat to make it happen. A big thank you to Momentum Volkswagen!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! It means the world to us that you had a positive experience at our dealership. Thank you for choosing Momentum Volkswagen of Upper Kirby!

Salesman Matias was excellent and sales manager Trevor

Salesman Matias was excellent and sales manager Trevor was also excellent. Very nice and knew their stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, we are thrilled to hear that our team provided excellent service! We look forward to seeing you again in the future!

Hands down the simplest car buying experience I’ve ever

Hands down the simplest car buying experience I’ve ever had! No pushiness for unnecessary items. Ask for Diana!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Richard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum Volkswagen of Upper Kirby. We can't wait to see you again, have a great day.

Tony was amazing—helpful, honest, and made the whole

Tony was amazing—helpful, honest, and made the whole car-buying process easy! Love this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum Volkswagen of Upper Kirby. We can't wait to see you again, have a great day.

Muy buena atenci�n al cliente y buena calidad en los

Muy buena atenci�n al cliente y buena calidad en los autos para la venta ,la vendedora muy atenta a nuestras preguntas sobre el estado del veh�culo la prueba de manejo en fin todo muy profesional gracias por la ayuda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Roberto, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum Volkswagen of Upper Kirby. We do hope we can be of assistance in the future. Take care!

This was by far probably my best car buying experience.

This was by far probably my best car buying experience. The dealership had a calming and not ?pushy salesman? atmosphere. The sales people, Christie and Derrcek, were so nice!! The finance manager was a great guy as well. I love the car and am pleased with my purchase. I?ve told all my coworkers about my great experience at Momentum. This place is top tier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alva, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Very helpful and attentive.

Very helpful and attentive. The sales manager handed me off to Tony Robert’s, they found the car that I wanted as quickly as that could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Momentum Volkswagen of Upper Kirby!

I was greeted with a warm smile by Christie as soon as I

I was greeted with a warm smile by Christie as soon as I drove up. The initial person I had scheduled l, Derrick, with was unavailable but this was communicated to me and I was given to the person that greeted me with the warm smile, Christie!! I was checked on by Derrick throughout the process. This is my sixth vehicle and my best purchasing experience ever. No one was pushy. I didn’t feel pressured. Just great customer service all around. I would definitely recommended Momentum Volkswagen for your car buying needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum Volkswagen of Upper Kirby. We can't wait to see you again, have a great day.