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Momentum Volkswagen of Upper Kirby

(494 reviews)
Visit Momentum Volkswagen of Upper Kirby
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (844) 327-5875 (844) 327-5875
Used (844) 327-6461 (844) 327-6461
Service (844) 327-4936 (844) 327-4936

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Momentum Volkswagen of Upper Kirby from DealerRater.

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David me atendió bien y me explicó todo sobre los

David me atendió bien y me explicó todo sobre los descuentos y garantías y le doy un 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gracias nuevamente por tomarse el tiempo para contarnos cómo lo hicimos. ¡Esperamos que tengas un gran día!

Great experience buying new Volkswagen Tiguan

The process was great and Javier was so nice! The new car is fantastic? Volkswagens are definitely a favorite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Friendly Service & Buying Experience

Great experience working with Tony! His helpful and relaxed demeanor helped make the whole process a breeze. Left feeling happy and that I got good car value for my money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great customer service!

Great customer service! leased a brand new ID.4 and Javier was awesome to work with! Overall great experience and the car is awesome so far! Thanks for the great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I shopped for a very long time and visited many

I shopped for a very long time and visited many dealerships. I knew Momentum VW would be the final stop for me considering the consistent level of professionalism and politeness I experienced with David from the very beginning. I was surprisingly pleased with how generous the financial department was in the warranty I received for my purchase. Overall the experience was nothing less than excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a wonderful experience with the team at Momentum

I had a wonderful experience with the team at Momentum VW. Tony was extremely helpful throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My New Car. A Gift..

Tony Roberts was a blessing Thank you so much for having him as a part of your team. I will definitely refer him to anyone looking for a Volkswagen product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

I bought a vehicle from Momentum , 1-31-24 and nobody

I bought a vehicle from Momentum , 1-31-24 and nobody will tell me where the title is. Wells Fargo the eventually holder of the title has written me wanting the title. I live in another state and want to transfer my license to the new vehicle and the DMV in WV. won’t process anything until they get the title for verification. It’s been over 6 weeks and my temporary plates run out in 3 weeks. I’ve called the dealer 4 days this week and when I do get a human to talk to they take my number and say they will check into it. So far no one has called me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience from sales all the way to finance go see

Great experience from sales all the way to finance go see them for your next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went in knowing what I liked.

Went in knowing what I liked. Tony worked with us and made it happen. Smooth process from start to finish. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brett, we're happy you found our staff to be so supportive during your experience here at Momentum Volkswagen of Upper Kirby. Thanks again for the recommendation, and have an amazing day!