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Wiesner Buick GMC

(269 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

(269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wiesner Buick GMC from DealerRater.

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Wonderful car buying experience! I would recommend this...

Wonderful car buying experience! I would recommend this dealership to anyone looking for a car. I went through the internet salesman and had a price settled before I ever walked in to the dealership. All I had to do, was sign paperwork. So easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Vince showed us the truck we wanted to see and the...

Vince showed us the truck we wanted to see and the options we wanted. then he got it for the price that we talked about. we wanted a hitch and oilcooler that the truck did not have he set it up to have it ordered and installed at our convenince. the dealership made it very easy to buy my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

We have been going to Wiesner for our cars for 15 years,...

We have been going to Wiesner for our cars for 15 years, I decided I needed a car after driving a scooter for the past 4 years, so as most things do I was just looking. I was looking at a few different cars on the website and contacted Ron about pricing and other info about the cars I was interested in. I think it took me a couple weeks of looking, but finally found a car that I liked and Ron and Amy did their magic I ended up with I feel the best car on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

My Name is Michael LaFleur and I Purchased a 2004...

My Name is Michael LaFleur and I Purchased a 2004 Corvette From Ed Griffith @ Wiesner Conroe Used Cars On March 8th, 2011. This Was A Great Experience and Made Very Easy By The Way Ed Conducted The Sales Procedure. Ed is A True Asset To The Wiesner Automotive Group Team and I Would Recommend Ed and Wiesner To Any One Who is Searching For A Dealership and Sales Person That is Very Professional and Easy To Work With.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

We live in the Conroe area, and have purchased six cars...

We live in the Conroe area, and have purchased six cars from the same salesman Steve Reich at Weisner. We just bought a 2011 Buick Lacrosse that we really like. The reason we always go to see Steve Reich is that he knows more about cars (product knowledge) than any one we have traded with in the past. He always takes the time to go over why the car we are looking at will fit our needs. There is never any of that "what is it going to take for you to drive away with this vehicle today?" salesman pressure. My wife drags me to every dealership in the North Houston area, but we always end up buying our cars from Steve. We have recommended him to friends and family, and when they go to Weisner, they buy from Steve. The service department is very good. We get our warranty work and maintenance done there. They schedule appointments and will pick you up or drop you off if you live in the local area. Overall, buying from Weisner has been a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.

I am very happy to do my buy with themes manly with the...

I am very happy to do my buy with themes manly with the sales person he took the time to show me the new truck and the features and he answer all my questions and show me the dealers operation auto shop I will buy my new cars with themes any time and I will recommend to my coworkers and friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

I have had dealings with Ron Hoisington in past years and...

I have had dealings with Ron Hoisington in past years and was very satisfied with my dealings with him. I was in the market for another used vehicle and found out he was working there again and decided to go by and talk to him. I was glad I did. He is a very friendly and interesting salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

I owned a car that was 10 yrs old. It had some problems,...

I owned a car that was 10 yrs old. It had some problems, so i started looking for a new/used vehicle. I had been to several other places that they harassed or I couldn't even find a person to help me. We were driving down 45 and I told my friend thats my new car, he laughed and we turned around and went back, which you all were closed, so i went by the next day and talked to Ron and said I want that car and he said its yours, lets start the paperwork. I didn't think I would be able to get it, but the finance lady and Ron worked it out and I thank them for that, because i love my car. I went to weisner and Ron was very nice and the finance lady was also a very nice person. I had never bought a vehicle, through financing before, but Ron and the lady talked me through it and answered all my questions. As for the price, the car was priced for one price, but the marquee sign had a lower price and I did end up for getting it lower than both prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

My husband and I drove six hours to Conroe, TX to...

My husband and I drove six hours to Conroe, TX to purchase a 2010 Buick Lacrosse. We arrived and told the sales person (Kenny King) we knew exactly what we wanted, we knew how much we wanted to pay, and we already had our own financing. We told him how much we hated car shopping and we didn't want to be there all day. We specifically went to the Conroe location because we used the USAA car buying service and were referred to Wiesner Buick. Wiesner had a sad inventory of maybe three Lacrosses to choose from - none of which were what we wanted (color and model). The new car sales manager insisted he could get the car we wanted from another Buick dealership - he just had to work it out with the only dealership in Texas (Hearn, TX) that had the model and color Lacrosse we were looking for. My husband and I went to lunch hoping when we got back we would have an answer. When we returned, the sales manager said he was waiting for the other dealership to call him back. At this point, three hours had passed. After an additional hour of waiting, the sales manager announced the other dealership had agreed to the dealer trade, and we would have the car the following day. We waited ANOTHER hour for the paperwork to be completed so we could sign for the sale (no dealer financing necessary). We finally met with the finance department, signed paperwork and were out the door after five long, brutal hours. After initially giving us a low-ball offer on our trade-in, they agreed to pay it off; after all, we owed less then what it was worth. Anyway, we cleaned out our trade-in and went home in a loaner Lacrosse. The next day, my husband called Wiesner to find out the status of our vehicle - had it already left the Hearn, TX dealership? The sales man, Kenny, told him the Hearn dealership had still not agreed to the dealer trade and they were still working on it. WHAT??!?!?!?!?! My husband and I were livid. We thought we owned the car and now were being told there was a possibility we weren’t going to get it after all. The sales manger lied to our face as he shook our hands and kept us there five hours knowing full well he had not worked out the dealer trade. I immediately called the Hearn dealership and was told by the owner’s father they had NO intention on trading the vehicle because the Conroe dealership did not have anything they needed or wanted. The sales manager at the Conroe dealership was still lying to my husband as I was on the line with the owner from the other dealership. Bottom line, there was an utter lack of integrity and professionalism displayed by Wiesner Buick. We completely wasted our time and energy! That very evening my husband drove two additional hours to the Hearn dealership and purchased our vehicle within an hour and a half. Wiesner Buick should be ashamed of their shady and unethical business practices. They do not deserve your business. STAY AWAY if you value time and honesty!!! Oh and here’s the kicker - after I demanded they bring us back our car and pick up theirs, Kenny, the so-called sales man, rudely exclaimed he should have us take them back their car but they would go ahead and bring us back our car to “be done with it.” Also, when I told Kenny how upset I was he stated, "it's just like anything else in life - xxxx happens." Wow…that's the type of people you have working at your dealership Mr. Wiesner - hope you're proud...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.