Reviews
Write a reviewService
Service was timely and completed sooner than I anticapeted. Did everything that was supposed to serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Smith
Your service writer, Valentine, could not have been more helpful, courteous or professional. He is a real asset to your dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful comments, Lewis! Please let us know if there is anything else we can do to assist you!
Legacy Ford Rosenberg
Buying two new vehicle in the same night, I really appreciated the guys staying over a little late to get the deal done. This makes the 5 new vehicle I have purchased from Legacy Ford Rosenberg and the 8th Ford vehicle I have owned and I have to say I have never really had that much of any issue. Thank you for your support and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicles, Russell! Thank you again for your business!
Good Service
Steve was very helpful and understanding of my needs and concerns. He was very professional and great with following up with me as the repair progressed. It seemed every time I started wondering how the repair was going Steve would call just to give an update. Very refreshing. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service beyond reproach!
Your staff was very helpful, courteous and addressed our concerns!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New F150
Pete Revas ,the sales person went above and beyond to find the F150 I wanted. This is the second new vehicle in the last three years that we've bought from Legacy. I told him next year when my son graduates we'll be back to talk to him.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
We had a tight timeline to get this work completed and the dealership out did themselves and bested out expectations. But we do expect great service from Ford dealerships and were not disappointed.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad we were able to accommodate your schedule and help you out, Michael! Thanks for leaving us your review and we hope to see you here again in the future!
overall experience
Great, awesome, wonderful! Thank you! I have been coming here for years, and I will continue to make Legacy FORD my dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Just wish y'all had a car wash, it's always nice after getting vehicle serviced to receive it back washed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your honest feedback, Erika! We will use your feedback to continue to work hard and always improve for our valued guests!
Great Service
This was my third vehicle to purchase from Legacy. Have enjoyed working with Gene Hoot each time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued business and loyalty to our dealership, Jennifer! We really appreciate you always choosing Legacy Ford for all your vehicle needs! Take care!