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Legacy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (759 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legacy Ford from DealerRater.

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recent service

The best part about the service at Legacy is that nobody ever tries to sell me something I really don't need. They are always patient with my questions, and we always discuss service options. There are closer place for me to get my Escape serviced, but I will come back to Legacy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and helpful

We a got an 2015 Fusion and 2015 Escape. We love both vechicle's. Our questions were answered. And everybody was very friendly and helpful. My only complaint was the wait time to get into finance. While Tony was great. He was the only one there. We had been pre-approved by Ford Credit. We where there 4 hours to get my vechicle and 3 hours the next day to get my husband's. The time spent with the salesman was about an hour on each deal. The rest if the time was waiting to get in finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick line.

It was good. Nice waiting area was nice. Employees were nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Sales and Service!!

The salesperson, finance manager and staff are very helpful at Legacy Ford. It takes the hassle out of buying when you do business with Legacy. They explain all of my options and help with any questions. Thats the main reason why I keep returning to buy my vehicles there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued loyalty to our dealership, Manuel! We look forward to your next visit!

Owner

All went well!!!! The ride to and from school was great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks again for your business, Laura!

Gtreat Service as always!

Everyone is always friendly. In and Out quickly for my oil change. Thanks!,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for always choosing Legacy Ford, JoAnn!

great experience

Car had an error in the Fairfax report and the legacy Ford guys corrected that in 2 days where it usually take months to do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchase of a used F-250 King Ranch.

Purchased a 2012 F-250 Superduty King Ranch FX4 with 52k miles. Had an excellent experience from the pre-owned sales department to financing etc. Every person I talked with was very helpful and knowledgeable. Thanks Again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We always appreciate hearing back from our valued clients, James! Please come back and see us again down the road!

Customer

I purchased a 2013 Ford Fusion. The sales reps rendered excellent help and attention to my desires. I did not stop by Legacy with the intent of purchasing a car, but I am glad I did. I am grateful for the service, financing and professionalism of all who assisted with my purchase. I've already recommended your dealership to prospective buyers. Thank you again for all that you have done. God Bless each of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Job Ford

I have a 2007 Ford Mustang, I brought it in for a recall notice. The service was quick and simple. The Customer service was fast a friendly. This was better than my experience with the Chevy Dealership. I am much pleased and I will be returning for work on the Ford Excursion that I just purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your business, Nathan! We look forward to assisting you with your next vehicle! Take care!