Reviews
While I was test driving a used car, the salesman...
While I was test driving a used car, the salesman (Trenton) had my trade in valued. It was parked in the handicap spot with my DMV sign hanging on the rear view mirror. I came back from my test drive, I decided that wasn’t the car for me, I looked for my car in the handicap spot I had parked it & there was no car there. I asked where my car was & from the office I had two men Point & say “it’s right down there”. Me: Where? Two men (Trenton & one other) say again “it’s right down there past those other cars”. SO NOT COOL GUYS!!! 🥲😡
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear, Kimberly, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Karrie was very helpful and knowledgeable on the vehicles...
Karrie was very helpful and knowledgeable on the vehicles that we were test driving. I would definitely recommend her for your next vehicle purchase. Thank you Karrie for taking your time with us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with Karrie in our sales department. We're glad to hear she delivered such a great experience!
Isabel Rosenberg sales woman was incredible she knew...
Isabel Rosenberg sales woman was incredible she knew professionalism from start to finish. I love my new Hyundai 1# She showed me everything on the vehicle and the purchase makes me really happy. Dealership is too notch 😁 the finance man and Isabel made sure my best interests were Priority ☺️.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review, Vincent. We're happy to hear that Isabel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Richard Tillman knew I needed a car and he exceeded my...
Richard Tillman knew I needed a car and he exceeded my expectations and I drove off with my suv I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well with Richard and hope you enjoy your new vehicle. We truly appreciate your feedback!
Thorough, Timely, Patient, Courteous,...
Thorough, Timely, Patient, Courteous, Professional...great experience all around! Everything was smooth, even though it was all done virtually. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Drew, for your feedback on your recent visit to Paramount Hyundai Hickory. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Karrie was very helpful and friendly. There was no...
Karrie was very helpful and friendly. There was no pressure and the process went smoothly. Karrie provided excellent service and I am happy about my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Karrie and our team, and we look forward to working with you again.
Friendly and easy to get along with staff. Jamie was...
Friendly and easy to get along with staff. Jamie was very helpful and went above and beyond to make sure we was satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Paramount Hyundai Hickory. We appreciate your business and hope to see you again soon!
Matt was awesome, the whole staff was! Everyone who...
Matt was awesome, the whole staff was! Everyone who helped me find my new 2021 Accent this past weekend was great! Will definitely recommend Matt in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Hyundai Accent, and don't hesitate to reach out if you need anything else.
Fantastic experience. Mike Tice went above and beyond...
Fantastic experience. Mike Tice went above and beyond when purchasing my Kona. He got me the deals that I wanted and was a pleasure to talk to. Allen Queen in finance was very understanding and explained all of the details of the purchase thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Mike and Allen had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Paramount Hyundai Hickory!
Great!! They were very attentive to my needs. Ryan my...
Great!! They were very attentive to my needs. Ryan my salesperson was great!!! I would definitely recommend this dealership to anyone. Pleasant and no pressure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Paramount Hyundai Hickory are glad to have you as a customer.