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Paramount Hyundai of Hickory

(3,159 reviews)
Visit Paramount Hyundai of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 302-3322 (877) 302-3322
Used (866) 964-1605 (866) 964-1605
Service (877) 383-7306 (877) 383-7306

Reviews

(3,159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Hyundai of Hickory from DealerRater.

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Excellent experience. Richard Tillman exceeded our...

Excellent experience. Richard Tillman exceeded our expectations in customer service. He provided us with so much information on the vehicle he eventually sold us. The finance manager, Allen was very patient with all our questions and very informative. As stated previously this experience was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Richard and Allen could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Karrie was súper friendly and very helpful she went above...

Karrie was súper friendly and very helpful she went above and beyond to make sure all MY question were answered and i was satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 4.0
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Hyundai Hickory.

Richard Tillman was very thorough and prepared for our...

Richard Tillman was very thorough and prepared for our arrival. We drove from Charlotte and the car was ready to be shown. He was easy-going and put us under no pressure. It went as smooth as a car-buying experience could.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard met your expectations. Thank you again for choosing Paramount Hyundai Hickory, we look forward to having you as one of our valued customers for many more years to come!

Matt was very professional and cordial during the entire...

Matt was very professional and cordial during the entire process of our purchase of our Santa Fe. Very through in explaining all about the vehicle. Will definitely refer him and Paramount in the future and if we are in the market for a vehicle will definitely use Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Matt and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Richard Tillman is a pleasure to deal with. He was pretty...

Richard Tillman is a pleasure to deal with. He was pretty thorough on our orientation of our new Genesis. I would recommend Richard and Paramount to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Here at Paramount Hyundai Hickory, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Richard, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Great experience working with Mike from the beginning of...

Great experience working with Mike from the beginning of the process to the end. I would highly recommend reaching out to Mike for your used or new car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

The staff is very friendly here. I appreciate the help I...

The staff is very friendly here. I appreciate the help I received during the process of buying a new car. I highly recommend buying a car here!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Amiyah, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Hyundai Hickory!

Dealership made my car purchase easy. Did not take too...

Dealership made my car purchase easy. Did not take too much time as well,, front start to finish of my buying experience everything very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Miranda, Thank you for taking the time to share your thoughts on working with Katelyn and our team. We're glad to hear we delivered such a great experience!

Richard did FANTASTIC!!! It has been 16 years since we...

Richard did FANTASTIC!!! It has been 16 years since we last purchased a vehicle. Richard was very patient, helpful and knowledgeable and got us through the process. He did not pressure us. He took the time to completely answer all of our questions. We highly recommend having Richard as your sales consultant! Chris, the Sales Manager and Allen helping with Finance were also very knowledgeable and helpful!!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Ken and Cathy, Thank you for your business and this review. We're happy to hear Richard, Chris, Allen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Isabel was so sweet and helpful! Very informative and...

Isabel was so sweet and helpful! Very informative and knowledgable! I couldn't have had a better car buying experience, I have had many leases in my life and she definitely made it the best experience yet!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Consumer response

Isabel made the experience simple and she was very helpful with my questions.