Reviews
Very happy with the customer service and my purchase.
Mateo was very helpful, not only during the purchase process but after as well. I appreciated his help with answer some questions, fixing a minor issue with the back headrest and ordering rubber mats. I love my car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear that Mateo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Straightforward and easy to work with. They worked to...
Straightforward and easy to work with. They worked to find the car I wanted at the price that I was willing to pay. Definitely my go-to. Drew was a huge help and communicated well throughout and Evan made the finance a breeze.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Drew and the rest of our team, and we look forward to working with you again.
I was very happy with the customer service and my...
I was very happy with the customer service and my vehicle. Everyone I encountered was very friendly and helpful. It was an overall pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Paramount Hyundai Hickory, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Andrew is great! Not pushy at all and gave me the answers...
Andrew is great! Not pushy at all and gave me the answers without trying too hard to make a sales! Exactly why we bought a 2020 Hyundai palisade from him! Thx!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pepter, Thanks for sharing your thoughts about your experience working with Andrew and the Paramount Hyundai Hickory team. Congratulations on your new 2020 Hyundai! We appreciate your business and hope to see you again soon!
Very fast and Fair
I had a very good experience at the dealership. I was able to work with sales in an efficient way that was fair and complete. I would recommend the dealership and my sales person (Drew Stiles) to anyone. Very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Drew had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
This was the smoothest car buying experience that we have...
This was the smoothest car buying experience that we have ever had! Trent was great to work with and the financing process was very fast and painless!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Paramount Hyundai Hickory!
What a great dealership! Would recommend to anyone...
What a great dealership! Would recommend to anyone looking for a car with great prices, I was very pleased with Micheal Tice he was very professional with a great attitude would recommend him for anyone looking for a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Hyundai Hickory.
GREAT EXPERIENCE
MATEO De La Cruz WAS A GREAT HELP AND VERY NICE SALES MAN. HE WENT OUT OF HIS WAY TO HELP US WITH ALL OUR QUESTIONS AND MADE SURE THEY WERE ALL ANSWERED. IF YOUR LOOKING FOR A NEW CAR HES THE "MAN" THANKS FOR AND ENJOYABLE EXPERIENCE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Fletus! It has been a pleasure serving you. Quality customer service is always our number one priority so we are happy to hear that Mateo met your expectations. Thank you for choosing Paramount Hyundai Hickory. We look forward to having you as one of our valued customers for many more years to come!
My wife and and I were greeted in the parking lot by Noah...
My wife and and I were greeted in the parking lot by Noah upon arrival. We informed him on what we were looking for and he immediately provided us with information we needed in regards to the car and lease (as this was our first time leasing a car). He was very knowledgeable of the Palisade and provided us wonderful advice with the new technology this car had to offer. He was able to work with us and get us to a number we could agree on! Wonderful experience all the way around and so far the vehicle seems to be the same!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your excellent experience working with Noah, congratulations on your new Palisade! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
a plesant experience
I was very pleased with the salesman Mateo De La Cruz he was polite and very knowledgeable with Hyundai's products. the little guy (lol) went the extra mile to answer my questions and show me practically every inch of the Tucson I purchased. during the test drive every question I had about the vehicle he promptly answered in great detail and he did not try to rush the process. I do not purchase vehicles regularly but when I do I tend to be pretty frugal and with my prior experience with kia/hyundai products, and the coaching from Mateo I was convinced to part with my trusty lil 99 sportage. overall I enjoyed the experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!