Reviews
Took my Nissan XTERRA in for service, but also had issues
Took my Nissan XTERRA in for service, but also had issues with squeaks and rattles. The mechanic was fantastic. He found everything and fixed it. It sounds and rides like a new vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andy Mohr Nissan has always go above and beyond with
Andy Mohr Nissan has always go above and beyond with their customer care. They honestly go over their multipoint inspection and recommended services to make sure your vehicle is in top shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer was polite, friendly and responses were
The dealer was polite, friendly and responses were prompt. unfortunately the car became unavailable before I could make a plan to see it. I decided to keep the car I have.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The sales manager, Nick Burd, tried telling me that Andy
The sales manager, Nick Burd, tried telling me that Andy Mohr Nissan is "better than their reviews." They are definitely NOT better than their reviews. Nick did not keep our agreement and when the general manager attempted to "manage me" by telling me "you don't have to buy a car from us," I agreed with him and left. I will never step foot on an Andy Mohr lot again because they don't seem to understand the benefit of "return customers."
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I just bought a used 2015 VW Jetta from Andy Mohr Nissan
I just bought a used 2015 VW Jetta from Andy Mohr Nissan Avon last week. The sales process was ok but delayed due to a mechanical issue with the key chamber where you turn the key. There was no real communication on it for week. I proceeded with trust . They delivered they car and it was raining so I will be honest did a quick review which was on Saturday. Monday I wanted to drive it to work to make sure it’s safe for my daughter. The car key would turn it was locked . It took 30 minutes . This now explains why one the keys the gave me was broken. As looked deeper into the car every single tire was a different brand with different thread levels. When inquired about the key and tires “twice” I was told it’s a German car and it will start working over time. The car was as is so we delivered as is with 4 different brands of crappy tires onthe car. I’m scared to death of what else I will find. They are not ethical or honest in their dealing and I’m sure this car has had more work than they reported . It’s a shame dealers get away with this . My Carvana experience was 10 times better , more ethical , and honest. On used cars stay way from Andy Mohr. Will add photos later.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Professional associates who take good care of my car.
Professional associates who take good care of my car. I am always updated on the work they're doing and the expected time frame necessary.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always prompt and friendly service at service department,
Always prompt and friendly service at service department, a little construction currently but that wad not a drawback
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great team to deal with,
Great team to deal with, courteous,respectful,knowledgeable and go out of their way to find the vehicle a customer desires and can afford
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service called to let know what was going on
Friendly service called to let know what was going on with vehicle. Very good to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don’t buy a used car from them.
Don’t buy a used car from them. They claim they do a thorough 200+ point inspection. This is false. Also, you buy as is and have no days to evaluate the car or have it inspected. I now have the expense of a timing chain adjustment, brake routers and replacement of stabilizer pins. $2000 out of pocket. Buy somewhere else that lets you evaluate the car.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car