Reviews
Seinor pastor
Great!!! this dealer is indeed sociable and honest. We have been having difficulty getting a car, but his deal was great to us. I really appreciate him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
New car purchase experience
My mom recently purchased a new Focus and our experience was excellent. Both the salesman and finance associate were great to work with. I would buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience
We just purchased a New 2018 Ford Explorer and had Bob as our salesman. Our experience from the minute we first walked in the door was excellent. I can’t say enough good about all of the staff at Bob Davidson. Bob thouroughly answered every question we had and helped point us in the right direction. We also dealt with Mike through the process and he was great. We had been down to the dealership a few times and every time we walked in the door we were always greeted and asked how we could be helped. We live 45 minutes away from the dealership and have Ford dealers a lot closer to us but our experience made the travel worth it and we will definitely recommend this dealership to anyone we know who is in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris was the best salesman I've worked with
Chris got me everything I needed and more for the price I was looking for. He was also incredibly accommodating while I was at the dealership. I can't say I've had a better interaction with a salesman: 6/5! The technology expert was also very helpful and was able to explain everything quickly since I was trying to leave asap
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Ford Fiesta
Best experience so far. Bob Compton, Andy and Ian made the whole process easy. Very helpful and courteous staff. Great car. Second time u have been to Bob Davidson Ford for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Overall Experience
Gene Walsh is an outstanding Salesman. Nine months ago my son needed a vehicle in a hurry as he was being assigned to a military base in a nearby state. Gene guided us through the entire sales process and followed up after the sale to make sure we all was well and all our expectations were met. Last week the car was involved in an accident and we found out later on that the car was totaled. I called Gene a few days ago and explained the situation to him. He found us a vehicle that met all our needs at a price in our budget. He went ahead and had everything prepared for us, as once again we had a short window of opportunity to purchase a vehicle. I would highly recommend Gene Walsh and Bob Davidson Ford. My son who is active military was treated very well and shown appreciation for his military service. A great overall customer service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Drove from Mt. Airy, MD to Bob Davidson Ford on Labor Day with an internet price on a particular 2018 Explorer. I was told by another dealer that Bob Davidson Ford wouldn't be able to provide the vehicle at the advertised price. The other dealer was wrong, sales rep. Victor Difatta did sell me the vehicle at the advertised price. Victor and the rest of the Bob Davidson Ford staff made sure I had the vehicle I wanted at the right price. Technology Specialist Joe Giammona went over every technical and operating feature of my new Explorer and did a great job. Most of my friends know that I purchase a new Ford every year and I have already told them that Bob Davidson Ford is my new go to place for purchasing new Fords.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent purchase (again)
We have purchased two cars from Bob Davidson this year. One used and one new. Both experiences have been excellent. They have a friendly staff that doesn’t put pressure on you to buy on the spot. We recommend Bob Davidson Ford and our great salesman John Gregory.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recall
I contacted Bob Davidson twice about the airbag recall on my Fusion. They took all my information and told me each time someone would contact me. I was never contacted and ended up going to another dealer. Since I took this as an example of their customer service I don't think I would buy a car from Bob Davidson.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Classic Bate and Switch
If I would give them 1/4 star, I would. I seen a truck (F350 King Ranch DRW) advertised on line and I placed a call to the dealership. Sarah answered my call and answered my questions. I told her that I was interested and I would work out a time when I could drive to the dealership to see the truck. Four days later (Monday) Sarah texted me and I texted back that I was looking to come to see the truck on Thursday between 6 and 7p. Sarah also ask me to let her know if their were any changes and I ask the same of her. Sarah also confirmed that the truck that I was looking at was still available (stock #CD40229). Thursday evening my wife and I traveled 2 hr. in heavy traffic and when we were just 4 miles away we received a text message and a phone call telling us that the truck was not there, that the owned of the dealership had it, but they had another F350 King Ranch DRW on the lot that I could look at and consider OR they could see what they see what they could for tomorrow nite. Friday night, rush hour traffic around Baltimore, are you joking?? Classic Bate and Switch.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car