Bob Davidson Ford Lincoln

Top notch customer service. Overall a great buying experience.

Everyone worked together to help me leave with the vehicle I wanted. The staff was friendly and understanding. They even tried to help with my children as my kids were losing patience.

I am extremely happy I just purchase my Shelby GT350 Mustang from Bob Davidson Ford. The staff was extremely professional courteous and knowledgeable. Before I found Bob Davidson Ford I went to three other Ford dealerships and none of them came close to delivering on their promises.. Bob Davidson Ford delivered on all their promises and made me an extremely happy customer.

I came in near closing just browsing for a new car, after mine was totaled. I didn?t know what I wanted, John Gregory took care of me and ran me through all the options, I ended up getting a new Ford Fusion. I was approved for a loan but at a high interest rate, John worked with me and got me financing through ford at a great rate 1.9%, very happy with my experience. I will be coming back for my next car.

Worth the trip to purchase our new Ford Raptor at Bob Davidson Ford Lincoln. We got the best price and the the vehicle of our choice. The price was negotiated before we arrived at the dealer and there were NO surprises on price that we experienced at other dealers. The entire staff was friendly and provided excellent customer service - from the customer service team with Sarah Christman I worked with by email and phone; our salesperson, Austin; the sales manager; finance manager; an d the technology expert, Joe, that walked us through all the bells and whistles of the Raptor.

I have used this dealership for regular service and for dealing with problems. I have found them to be courteous and knowledgeable on every occasion. I will continue to use this dealership and will recommend to others.

I have dealt with this dealership for many years. In the past I had always been very satisfied with my experience with them. Over the last few years the service department has gone down hill with many times not having enough mechanics they would need for work that comes in on that particular day. I don't like using the fast lane and had to use it several times when I came in for oil and filter changes and minor things being checked . My last visit was with the body shop and the repairs were being paid by another company's insurance and they were doing the work for me. I was told it would only take three days to repair. On the third day I called to make sure it was going to be finished and I was told they were going to have to keep it over the weekend which meant I was going to have to pay out of pocket for at least three additional days. They ended up calling me back and said that they would have someone else do the repair then originally assigned the job to and it would be done the next afternoon. They completed the job and I think they did a good job but I don't like last minute changes and stress added to my life. It wouldn't have been so bad but I had scheduled an appointment for when the work was to be done. That is why I didn't understand why it couldn't be done when promised. I just feel it is just best if I start using another dealership for my automotive needs.

Our son went to this dealership, to purchase a vehicle. After a few issues arose, I called (I live out of state) to speak to the GM, to help with the issues. The GM was rude, did not care about how he was speaking to a customer and then hung up the phone on me. Because of the principal of how the GM treated a customer, my son went to another dealership and bought a car with NO issues. Do not recommend this dealership, because of the actions of the GM.

Poor service from the service advisor. The service performed on my vehicle was performed in a satisfactory manner but the service advisor was very unfriendly and didn't try to advise me on any other means of acquiring transportation due to my vehicle being kept longer than he told me it would be.

I took myself out of the market for s vehicle and I got an email from Erin who convincent me they could help, so I went and they did. Martin was my sales guy and he got me just what I wanted and I am extatic with me new 2017 Lincoln MKX. Thank you Bob Davison Ford!!!