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West Loop Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Loop Mitsubishi from DealerRater.

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Sassenach

Site needs some serious remodeling , salesman really listened to what we wanted, picked 3 vehicles for us to review. Didn’t overload us with hard sale tactics. Nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the friendly atmosphere

I loooved the healpfulness of the dealer i got my great car !!! I was happy when i found my needle in the hay stack

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Grandpa

Had great experiance luis was a great salesman we are very happy w experience it was nice and fast i would return i am satified with buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

It was a recall service. It was completed in two hours like he said. The staff was Nice. The shuttle service was great. Thank you. Have a good day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Deceptive sales

Lied and misrepresented offer, covering details when signing contracts. Did not honor rebates and indicated I should have been familiar with contracts, rather than expect them to disclose their adjustments.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Jaime helped my granddaughter. First time buyer, was patient w/ her, mailed paperwork,got everything done for her. Thank u so much for all the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Economy, safety, comfort in our two cars

Darryl Coleman greeted us and were sold w his knowledge and listening to our needs that we purchased 2 cars. They are like family to us. Everyone there are very courteous and respectful and not pushy. Need to go to this place and see for yourself. We are so happy with my GT and my husbands SLE. No pressure and no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was all a good experiance

James helped me get it all done , go see him so he can take care of you it is making me write 25 words so here it is

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience

Great service from start to finish got a good deal no heavy negotiations easy to come to terms with purchased a great new car Raynaldo is very approachable and worked with me to get the deal closed

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Austin was my salesman

Friendly staff, I got financed quickly also got the deal that I wanted with no issue. I would Definitely come back to buy an other car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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