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West Loop Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Loop Mitsubishi from DealerRater.

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Great customer service

David Jaffray was very insightful and full of energy. I would refer all my friends and family to West Loop Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Dealership

From the time that I drove up Antwain was very professional. He helped us in a very timely manner. Everyone from Da Shon to Scott and finance were extremely nice and professional as well. I will continue to buy my vehicles from West Loop and come back for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT CUSTOMER SERVICE

Salesman Pete, is an excellent honest person. He was upfront with us and didn't waste our time trying to sell us something we couldn't afford. He stuck to what we asked...low mileage, low payments, etc. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I have enjoyed my time with Butch. He took his time and explained the whole process without rushing me to buy. I walked out with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Customer Service

Everything was great! Rudy was a big help and answered all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good customer service

Brogan has good customer service. Everyone (Scott, Cedric) was really helpful and the buying process was extremely easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

Great experience! Salesperson Robert DeLeon, made the buying process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car.

I had needed a larger vehicle to carry my husbands wheelchair. He's been gone a year so it was time to go smaller w/lower payments. I succeeded but only brought them down $12. Oh well=love the car.RK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easiest Car Bought

Made an appointment to drive the car I wanted. Sales person was waiting for me with friendly service. My trade in was more than I expected and overall pricing good. The financing process went quickly and smoothly. Great benefits were given on maintenance for the first three years of ownership. The facility was clean with adequate privacy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friend

My experience at the dealership was great. I had a friendly sales consultant, that gave me a great deal on a new car . From the time I step foot on to the dealership looking at the cars, I was in and out in three hours with my new car. Every one was so polite and understanding. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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