Reviews
Write a reviewGreat customer service
David Jaffray was very insightful and full of energy. I would refer all my friends and family to West Loop Mitsubishi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Dealership
From the time that I drove up Antwain was very professional. He helped us in a very timely manner. Everyone from Da Shon to Scott and finance were extremely nice and professional as well. I will continue to buy my vehicles from West Loop and come back for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT CUSTOMER SERVICE
Salesman Pete, is an excellent honest person. He was upfront with us and didn't waste our time trying to sell us something we couldn't afford. He stuck to what we asked...low mileage, low payments, etc. I would recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I have enjoyed my time with Butch. He took his time and explained the whole process without rushing me to buy. I walked out with a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Customer Service
Everything was great! Rudy was a big help and answered all our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good customer service
Brogan has good customer service. Everyone (Scott, Cedric) was really helpful and the buying process was extremely easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service
Great experience! Salesperson Robert DeLeon, made the buying process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car.
I had needed a larger vehicle to carry my husbands wheelchair. He's been gone a year so it was time to go smaller w/lower payments. I succeeded but only brought them down $12. Oh well=love the car.RK.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest Car Bought
Made an appointment to drive the car I wanted. Sales person was waiting for me with friendly service. My trade in was more than I expected and overall pricing good. The financing process went quickly and smoothly. Great benefits were given on maintenance for the first three years of ownership. The facility was clean with adequate privacy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friend
My experience at the dealership was great. I had a friendly sales consultant, that gave me a great deal on a new car . From the time I step foot on to the dealership looking at the cars, I was in and out in three hours with my new car. Every one was so polite and understanding. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase