Reviews
Write a reviewfast and friendly!
set up an appointment over the phone . got to the dealership and they knew who i was and were very friendly with there service . they didn't take long at all and i didnt feel like i needed to tell them to hurry up or whats taking so long .
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
No nonsense buying
After visiting other dealerships we walked in and asked to speak to Ernesto (I had talked to him earlier to see if they had the car in stock) we informed him that we wanted to buy a car for our son and we wanted their rock bottom price and that we were not going to haggle with them. He told us their price and then he told us if we found it cheaper somewhere else to let him know and they would match it or do better. We told him we did find it a cheaper and he did match the price. There was no haggling and we appreciated that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic buying experience
My family had a fantastic buying experience at West Loop Mitsubishi. On 8-3-2011 we were shopping for a car for our college bound son. We had already been to several dealerships and frankly were not impressed before arriving at West Loop Mitsubishi. We were greeted by Ernesto and quickly found the vehicle was wanted. We had told Ernesto that we were not interested in haggling over a price. We wanted their best price and if we liked it we would buy the car. Ernesto excused him self and shortly thereafter returned with Mr. Baker, sales manager, who greeted us and made the offer. It was a very fair offer and we accepted it and started the process to finalize the deal. Their no nonsense approach and good price was the deciding factors to closing this deal. We were further pleased with the finance officer. She was friendly, informative and very efficient in closing our deal. Suffice to say, it was a fantastic buying experience. The Collazo Family Seguin, TX
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
quality service
This is my 2nd purchase with Westloop Mitsubushi and I have always recieved good, informative, service. I will continue to refer family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
SUV Purchase
The overall experience at Westloop was beyond any expectation. This is the fourth vehicle I've acquired through this dealership and the experience was very positive and rewarding. Starting from the salesman "Rudy Rocha" to the financing stage everyone involved with my purchase were excellent in providing the outmost professional service and were upfront with all details. I felt that all the time I spent with them was important to them. Never had such a great experience buying anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
hooray!!!
Had the pleasure of purching new outlander staff especially Joe Moreno, and Scott Lawrence were 110% great!!!!i am so happy today!!!Hooray!!!!!Oh and crystal the finacial wizard........thank u again i will send friends and be back!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase