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Mac Haik Ford Lincoln

(5,842 reviews)
Visit Mac Haik Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 5 awards
2024 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (512) 686-5304 (512) 686-5304
Used (512) 686-5023 (512) 686-5023
Service (855) 604-4294 (855) 604-4294

Reviews

(5,842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford Lincoln from DealerRater.

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After receiving service, I found the light in the glove

After receiving service, I found the light in the glove box hanging from where it should have been installed and there were creaking sounds coming from the console. That said, I returned the vehicle to have that repaired and was given a loaner. The repair was done at no cost. I would have liked it to have been done correctly the first time, but in the end, I was made whole which is about the best I could ask for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

William is very knowledgeable, polite, and well spoken.

William is very knowledgeable, polite, and well spoken. He worked with my budget and never pressured me. William made the vehicle buying process easy and stress free. I am pleased and excited for my new truck. William has gained a lifetime customer with his professionalism and the manner he conducts business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a new 2024 F150.

I recently purchased a new 2024 F150. The price was competitive and my sales representative (Steve) was friendly and knowledgeable. He answered all my questions before and after the sell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From entering the door we were treated like family.

From entering the door we were treated like family. I will only buy from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

HIGHLY RECOMMENDED, great experience, very knowledgeable,

HIGHLY RECOMMENDED, great experience, very knowledgeable, overall a buying delight. The 4th car i have bought and will definitely go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I met Mark when I had moved to TX in 2015 and have been

I met Mark when I had moved to TX in 2015 and have been with him since. He has been extremely helpful with my mirage of questions about the car(s) I had/currently have. All of his associates have also been very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Never answered my question even after 3 tries they never

Never answered my question even after 3 tries they never got back to me. I guess they don’t want to sell cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My salesman, Carlos Gonzalez, was wonderful to work with.

My salesman, Carlos Gonzalez, was wonderful to work with. He did a great job showing me the various trucks and trim levels available, helped me get my vehicle on order, and took time to explain the many features on my new F 350 Lariat when it was delivered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership will add LoJack to every car and truck

The dealership will add LoJack to every car and truck they sell ! What a rip off. They tell you is it mandatory and you can cancel it . Lies. Their is no way yo cancel it and it is not mandatory. I would not get taken again , I will buy from a reputable dealer next time .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I inquired about a vehicle over a weekend via internet.

I inquired about a vehicle over a weekend via internet. First thing Monday morning, Max was calling and messaging me. He was willing to work with my work schedule and hold the vehicle I was interested in. The buying process was easy and smooth. I test drove the vehicle and was financed in less than two hours. I had no issues. Doc even shared snacks and water from his desk while I waited on the financing department. This was the easiest car purchase I have experienced and I would buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.