Reviews
Dropped off overnight for oil change and tire rotation...
Dropped off overnight for oil change and tire rotation and it was ready first thing Saturday morning. Thanks for quick turnaround. Thank you for great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Reps at Qwik Lane are fantastic! Answer all...
The Service Reps at Qwik Lane are fantastic! Answer all my questions, are courteous, and polite! On routine maintenance, I am always in/out within 1 1/2 hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As usual Grayson was spot on! Found us the perfect car...
As usual Grayson was spot on! Found us the perfect car and the service was impeccable! A company we will always by our cars from! Thank you Grayson!!!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mandy, our Staff works hard to go the extra-mile for our valued guests! Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!
Usual Dealership
We've purchased multiple vehicles from this dealership and have them serviced there most of the time. Service personnel are friendly and courteous. A positive experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
New car purchase
This was my first time to purchase a vehicle from Mac Haik Ford. I will never forget it. The Sales Staff was very professional, courteous, and knowledgeable. I would highly recommend Mac Haik Ford in Georgetown, Texas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked with Edgar Cruz. Would’ve liked to not come out of...
Worked with Edgar Cruz. Would’ve liked to not come out of pocket so much, but understand the demand for these types of trucks. He explained details in depth and got the job done. We are content with our visit to the dealership and Edgar Cruz.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Alannah, thank you for your kind words and congratulations on your new truck! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. If there is anything else we can do to assist you, please let us know! Take care!
Second vehicle purchased here. Staff was very helpful and...
Second vehicle purchased here. Staff was very helpful and friendly. I was so excited to find the car that we were looking for that I failed to notice that all four tires need to be replaced. I don’t think the car should’ve been sold in that condition.
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Isaac OBannan was wonderful. Very helpful and was...
Isaac OBannan was wonderful. Very helpful and was knowledgeable. We were extremely happy with the value for our trade in. Very happy with our new Explorer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service experience
I always work with Robert. He does a great job of staying in touch with me throughout the process. The tech team always does a good job on my old Focus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appointments made conveniently. Turnaround time very...
Appointments made conveniently. Turnaround time very good. Over-and-above assistance and clear cost info ahead of time. Service on 2019 Continental always good, as expected. Only problem with 2008 Grand Marquis this month was an oil change that was over filled and therefore over charged. It was redone immediately when I questioned the charge. Human error. No harm to me or the Mercury. I'm a satisfied customer. Richard Norton 512.635.2429.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair