Skip to main content

Mac Haik Ford Lincoln

(5,688 reviews)
Visit Mac Haik Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 5 awards
2024 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (512) 686-5304 (512) 686-5304
Used (512) 686-5023 (512) 686-5023
Service (855) 604-4294 (855) 604-4294

Reviews

(5,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford Lincoln from DealerRater.

Want to share your experience with this dealership?

Write a review

Fantastic

Everyone was very helpful and the service to my Lincoln was excellent. Robert was the absolute best rep I have had there. I just moved here from NYC and the service here is as good and maybe better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very happy with the level of service received. Everything...

Very happy with the level of service received. Everything was handled professionally. Turnaround time was very fast and the vehicle is meeting my expectations. No complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Great job, service was great. People from the advisor to...

Great job, service was great. People from the advisor to the guy bringing my car back to me were very polite and professional. Robert was awesome and very detailed and listened to my concern took care of all my issues. From the front office to the techs awsome experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You could have sold me a car wash I was disappointed...

You could have sold me a car wash I was disappointed App/survey won't let me submit unless I choose a dept. Do not list the dept. I used SERVICE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great star-rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Issue resolved

Although I had a problem that needed to be worked out, I was treated fairly, and Edwin, the service manager made sure everything was done right. I am satisfied with the end result, and glad I didn't give up initially, as there really was a problem that needed fixing. I appreciate the service I receive here and will continue to come in to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason does a great job with my auto needs, Jason is very...

Jason does a great job with my auto needs, Jason is very knowledgeable. Jason has provided great honest advice during my automotive assistance great w

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Edgar Cruz, our salesman did a great job. He was very...

Edgar Cruz, our salesman did a great job. He was very knowledgeable and personable. He explained things really well before we decided to buy and afterwards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have used this dealership for many years now. It has...

I have used this dealership for many years now. It has always been my preferred dealership due to the level of personalized service I receive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Denise, your comments keep us motivated and working hard for all our guests! It means so much to us to have earned your trust in our business! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Christal Smith was amazing, best person at a car...

Christal Smith was amazing, best person at a car dealership that I’ve ever spoken with. Would recommend for all future visits. Service went as planned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant experience purchasing from this dealer.

The salespeople and accessories department at Mac Haik Ford were very helpful. They took the time to explain the various options and answer all of our questions. I appreciated their patience, and they made me feel very comfortable throughout the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.