Reviews
AmAzing job always perfection and very satisfied with the...
AmAzing job always perfection and very satisfied with the customer service and work done on my vehicle . Will definitely come back thank you . Edward v
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great and courteous Services provided by this...
Always great and courteous Services provided by this dealership. And Jason Norman is there for and always helpful. All our are cars are serviced or repaired at this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert is always very friendly and competent. He returns...
Robert is always very friendly and competent. He returns phone calls promptly and works hard to address any problems and always answers our questions without rushing. He also got our smart phone connected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mac Haik Ford Georgetown
Entire staff was attentive and amazing!! Ian McFarlane went above and beyond. My husband is disabled veteran and suffers from anxiety. He worked with me to get the deal done and the rest of the staff. Shannon from finance had everything ready so all he had to do was come in and sign the paperwork. What an amazing team!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford Lincoln! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Streamlined and Non-Problematic
My husband was in the hospital on the day I came in. We are repeat customers - and I told Rick that I just needed to come pick up a new vehicle. And it was just about that easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone took care of me
My Ford had mechanical issues. Decided to not repair but roll over into a new car. Everyone from the service department with their patience while I researched my options and made decisions to the sales staff finding me the right car and getting it financed with all the paperwork done with a breeze! Matt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
You should not have a Quick service Lane. I have bought at least 8 cars there and have never had to wait three hours for an oil change. If you can't provide prompt service then you should not advertise it!
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Robert in Customer Service
Robert went above and beyond to help me out !! I thought it might take 3-5 days to get the repair finished !! I got it back the same day :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely amazing! Very easy dealership to work with....
Absolutely amazing! Very easy dealership to work with. Sale department did an fantastic job on providing me with everything I was looking for. Incredibly helpful and willing to be flexible and patient. I highly recommend working with this dealership and the sales representatives I have tagged! I will definitely be a return customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
too long of a wait
love coming here, I just ALWAYS expect to wait a few hours. This time there was notice that they were short technicians. BUT ...I always have that tie mof wait. I usually come around 8 am.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair