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Mac Haik Ford Lincoln

(5,849 reviews)
Visit Mac Haik Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 5 awards
2024 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (512) 686-5304 (512) 686-5304
Used (512) 686-5023 (512) 686-5023
Service (855) 604-4294 (855) 604-4294

Reviews

(5,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford Lincoln from DealerRater.

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AmAzing job always perfection and very satisfied with the...

AmAzing job always perfection and very satisfied with the customer service and work done on my vehicle . Will definitely come back thank you . Edward v

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great and courteous Services provided by this...

Always great and courteous Services provided by this dealership. And Jason Norman is there for and always helpful. All our are cars are serviced or repaired at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robert is always very friendly and competent. He returns...

Robert is always very friendly and competent. He returns phone calls promptly and works hard to address any problems and always answers our questions without rushing. He also got our smart phone connected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mac Haik Ford Georgetown

Entire staff was attentive and amazing!! Ian McFarlane went above and beyond. My husband is disabled veteran and suffers from anxiety. He worked with me to get the deal done and the rest of the staff. Shannon from finance had everything ready so all he had to do was come in and sign the paperwork. What an amazing team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford Lincoln! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Streamlined and Non-Problematic

My husband was in the hospital on the day I came in. We are repeat customers - and I told Rick that I just needed to come pick up a new vehicle. And it was just about that easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone took care of me

My Ford had mechanical issues. Decided to not repair but roll over into a new car. Everyone from the service department with their patience while I researched my options and made decisions to the sales staff finding me the right car and getting it financed with all the paperwork done with a breeze! Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change

You should not have a Quick service Lane. I have bought at least 8 cars there and have never had to wait three hours for an oil change. If you can't provide prompt service then you should not advertise it!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robert in Customer Service

Robert went above and beyond to help me out !! I thought it might take 3-5 days to get the repair finished !! I got it back the same day :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely amazing! Very easy dealership to work with....

Absolutely amazing! Very easy dealership to work with. Sale department did an fantastic job on providing me with everything I was looking for. Incredibly helpful and willing to be flexible and patient. I highly recommend working with this dealership and the sales representatives I have tagged! I will definitely be a return customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

too long of a wait

love coming here, I just ALWAYS expect to wait a few hours. This time there was notice that they were short technicians. BUT ...I always have that tie mof wait. I usually come around 8 am.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.