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Covert Buick GMC Austin

(1,684 reviews)
Visit Covert Buick GMC Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2015 consumer dealer award
New (512) 961-5792 (512) 961-5792
Used (512) 354-4435 (512) 354-4435
Service (512) 364-0086 (512) 364-0086

Reviews

(1,684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.

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great customer service and service agents.

great customer service and service agents. helpful in explaining new features i come across in the high tech vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service and prompt response.

Great service and prompt response. Staff communicates aspects of the vehicle maintenance and provide good detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a wonderful experience at Covert Buick GMC!

We had a wonderful experience at Covert Buick GMC! Sameer was friendly, helpful, and knew all the ins-and-outs of the vehicles. He pointed out important features of vehicles based on the needs of our family. Sameer was an excellent communicator as well. Highly recommend purchasing a vehicle with his help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jason Wolk has been my service manager since I bought my

Jason Wolk has been my service manager since I bought my car in 2019 and has always been the very best service manager I've every worked with. He always keeps me informed on any issues when my car is there and scheduling has been a breeze. Jason even helps with my extended warranty company and making sure that I get the best from them as well. Awesome Job Mr. Wolk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daniell was great kept me updated on the status of my

Daniell was great kept me updated on the status of my vehicle also appreciated the Uber ride to the dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Covert Cadillac offer an incredible and high standard on

Covert Cadillac offer an incredible and high standard on customer service. They have friendly, courteous and professional staff, that makes your service so elevated to make you come back. I use them for everything my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and efficient.

Fast and efficient. Gave me me next visit repair list. Customer service agent listened to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jennifer Martinez exceeded expectations.

Jennifer Martinez exceeded expectations. The problem was a little oblique in that the cause was the battery causing an alert message about traction control She knew exactly what the problem most likely was.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My longtime service advisor is Jason Wolk.

My longtime service advisor is Jason Wolk. He consistently delivers outstanding service and is an asset to your organization.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did all the work I asked for, oil change tire

They did all the work I asked for, oil change tire rotation and also did a state inspection. They also gave me status on my tires and engine filter that I could handle myself. They also provided all the service while I waited. My personal advisor, Colton, was friendly and personable and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.