Reviews
Ryan did an outstanding job as our service advisor.
Ryan did an outstanding job as our service advisor. Very caring person. Easy to work with and understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an appointment and stood in the carport area for 20
Had an appointment and stood in the carport area for 20 min watching 3 or 4 people running around and nobody spoke! Finally a man came out of one of the office and asked what I needed and I told him I had an appointment for oil change and we had a question about tires and the pressure. He said it should not vary and said it is. I thought when they had nitrogen in them they should not vary but they do. Finally I gave the guys to someone and went inside to wait. All employees were dressed in black but one strange young man? had on short shorts and a shirt tucked in with something hanging from his waist!!!!! Very strange! My service job was fine but the car was not washed like it used to be!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
SERVICE TECH WAS GREAT, AFTER THAT PAID BILL SHE RADIOED
SERVICE TECH WAS GREAT, AFTER THAT PAID BILL SHE RADIOED FOR MY CAR.24 MIN LATER CAR SHOWS UP????????? WAS IT THAT FAR AWAY. WAS AT CADILLAC TERRENCE ADVISOR ID AWSOME……..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Solid work on my vehicle that matched my expectation.
Solid work on my vehicle that matched my expectation. My service advisor was prompt and got me out the door quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought a Cadillac CT5.
I bought a Cadillac CT5. Kris Kerfoot is the main reason I came back for a first time. Very helpful, no pressure and always find exactly what I am looking for. Armen in finance made things simple and easy to understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Replaced battery in a timely manner.
Replaced battery in a timely manner. Verified that the old battery was defective. Difficult to screw this up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt and professional and courteous.
Prompt and professional and courteous. Very conscious of my time constraints and appointments I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All went very smoothly, from scheduling appointment to
All went very smoothly, from scheduling appointment to the short wait time to have the maintenance done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Covert Buick is a great place.
Covert Buick is a great place. The sales staff are very friendly and very helpful. Delivery time was awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow.
Wow....I'm really impressed by Covert! Jared made purchasing a vehicle in Austin from San Antonio seamless and hassle free! Not only did I get the car I wanted for the price I wanted, they delivered to my job in San Antonio complimentary . Very happy customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car