Reviews
Write a reviewExceptional Dealership and Salesman
My wife and I were considering a Subaru Forester Touring model. Our salesman answered all our questions and met all our requests which included having him drive us in the Forester over rough roads at some speed and again at slow speeds in stop and go traffic. He also arranged to meet our request to have the car for 24 hours so we could drive it on the highway and on Capitol Hill were we live. We can also report that the finance department was efficient and quick to provide us with pricing. Beyer's price and financing were very competitive. Finally, the facility itself is clean, spacious and modern. All together, a very pleasant shopping experience. Our salesman was Vesko Pashpurov. He was great. We have yet to decide whether or not to purchase the Forester or the Crosstrek.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Michael, thank you for the amazing review. We are passionate about our work. We do it well and that helps us enjoy it. We look forward to helping you anytime. - Jordy Coho, General Manager.
Tried to purchase a used Jeep via the internet as I am...
Tried to purchase a used Jeep via the internet as I am located a several hundred miles away. Was contacted by phone by Peter Bader and the sales manager, Omar, and made an offer over the phone. We did not agree on a price but they told me what they wanted for the vehicle (asking price and they would forgo the usual dealer fee.) The next day I got an email advertising that the price of the vehicle was raised by about 1000.00. I called Peter and he said they would stand by their original offer. I texted a few days later with an offer closer to their price and Peter texted back that they needed about 800 more. I then texted back a few days later with an offer to meet them halfway. Never heard back. A few days later I sent an email explaining that I texted an offer and they never responded and asked Peter to please respond to my latest offer. Never heard back again. Another dealer email blast came through with the price of the vehicle raised again more than $1000+. So what started out as an advertised internet price of ~37K, the new advertised price after trying to negotiate went up to 39,639. Strange, never heard back and they kept raising the price of the vehicle that they could have sold for $400 below what they agreed to sell it for. Poor follow through in my opinion. Would not recommend dealing with them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Mlodico, Sorry to hear about your experience. We are making changes in our procedures to address this. I understand it might be late, but if you are still on the market Please call me directly at (703)718-2250. - Jordy Coho, General Manager.
Hey if you’re looking for a used or new car, you will not...
Hey if you’re looking for a used or new car, you will not regret coming here! I bought a Lexus is300 at Beyer and truly had the best customer service!! His gave me a great price and even a better car!! Really recommend them! These guys are what you call a professional and customer first dealership!!! Definitely was more then satisfied with my experience here!!! Best dealership I’ve ever bought a car from!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful people!Just bought a new ascent. Adam listened...
Wonderful people! Just bought a new ascent. Adam listened carefully to what we needed. They found the car we were looking for quickly. Very fair negotiations. Every person we talked to from Adam in sales to Cam in finance, to Trent in service (we wanted a trailer hitch installed) to the woman who helped us with a loaner as we waited to Rob who showed us some things with the car and actually installed our bike rack— were extremely friendly and helpful. Best car- buying experience I’ve ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic service
Beyer Subaru is a top-notch dealership. My wife and I were looking to trade in a leased Crosstrek, and when we went to Beyer, Ron Samuel gave us a very fair offer on the lease and helped us find a newer used Outback. I checked with some other dealers in Alexandria area and Beyer offer was 2k more than the others for the same car. my wife and I found them straightforward and helpful, and didn’t leave us feeling like we were in a used car lot. We’ve had some negative experiences buying used cars, but not here. These guys are honest and professional, and that’s why we recommend Beyer Subaru. They will treat you right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kristi W
Been going to Beyer for 10 years, now purchased our second car from them. Overall, always very happy with service, both in the sales and services department. Would recommend to anyone.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A very good experience
I went to Beyer to buy a 2020 Outback Premium and ended up with a 2019 Limited with only 7438 miles. A better buy. My experience with the salesperson and the finance person was very good. No pressure. My recommendation is that you do your homework ahead of time. Compare what other dealers are selling similar vehicles for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall a pleasure to buy from Beyer Subaru!
My wife and I bought a new 2020 Subaru Forester from Beyer Subaru, and it was a thoroughly enjoyable experience. Our salesman, Belayneh Ayele, was a pleasure to deal with -- friendly, knowledgable, and extremely helpful -- and he facilitated the entire process to ensure it turned out well. The only area for improvement was the long wait in the queue for the finance paperwork to be signed and processed. When we finally got to the finance person, it was completed in a jiffy; however the wait time was quite long. I strongly recommend that another person be added to that department.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rupert, we are thrilled to hear you had a wonderful experience with Belayneh and our team. We aim to make the buying process as easy and stress-free as possible. We are glad to help and congratulations on the new car! We are happy to have you in our Beyer Subaru family! Regards, Jordy Coho, Beyer Subaru General Manager
Great service
The service department was very quick to intake the car and kept in touch during the service. I was super impressed that they provided a loaner car for free (although it would have been good to tell me this when I booked the service over the phone)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Shay, thank you for the wonderful review! Regards, Jordy Coho, Beyer Subaru General Manager
Customer
from the sales department for vehicle purchase to the service department for my first scheduled maintenance, this is the best dealer experience I have ever had. I highly recommend them and will certainly return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Sandra, for sharing your great feedback with Beyer Subaru! We are always thrilled to hear that we have given you the best dealer experience! Regards, Jordy Coho, Beyer Subaru General Manager