Reviews
I love Beyer Subaru!
I love Beyer Subaru! I wouldn’t take my car anywhere else for service. Recently I took my car in because I was having trouble with the brake release button as well as some other lights on the dash. When I was told my car was ready to be picked up I did so and noticed as I was returning home that my brake light on the dash started to blink. It was late in the day but I called Sandie (a fabulous, kind, wonderful and very competent woman) and left a message about the brake light flashing. By the time I got up the next morning Sandie had left a message and I called her back. She arranged for someone to pick up my car and drop off a loaner for me to use while Beyer tended to my problem. A few days later a Beyer representative dropped off my repaired car at my home!! This is outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Highly recommend.
Highly recommend. I’ve used Beyer Subaru for servicing my outback several times and I’ve had only great experiences. I’ve been immediately greeted upon arrival and kept up to date on the status of my appointment via text.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department always first class!
The service department always first class!! Shay is our favorite service representative- experienced, knowledgeable and always thinking beyond just the current need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We’re delighted to hear that Shay continues to provide such exceptional service—her experience and dedication truly make a difference. We appreciate your kind words and your continued trust in our team. It’s always a pleasure serving you and your Outback! -Josh Cochran, General Manager
Clean, efficient, friendly, comfortable - they do it all
Clean, efficient, friendly, comfortable - they do it all and do it well. Car comes back fixed and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Gregory! We’re so glad to hear you consistently have such a positive experience with our team. Providing clean, efficient, and friendly service is what we strive for every day. We truly appreciate your trust and look forward to seeing you again! -Josh Cochran, General Manager
Great dealership, second car we have purchased from them.
Great dealership, second car we have purchased from them. Very helpful and gave us a great deal. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandie Au from the service department went above and
Sandie Au from the service department went above and beyond to help me out. Something that is usually typical, she made me feel important. She embodies the Subaru brand and why I’m on my 4th Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, KC! We’re so happy to hear that Sandie made such a positive impression and went above and beyond for you. She truly represents the care and dedication that define the Subaru experience. Congratulations on your fourth Subaru—we’re grateful for your continued trust and loyalty! -Josh Cochran, General Manager
Provided a list of concerns re: new auto purchase; taken
Provided a list of concerns re: new auto purchase; taken professionally; issues/concerns were addressed and a printed summary report given to customer. Much appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Daniel! We’re glad to hear our team handled your concerns with care and professionalism. Providing clear communication and thorough follow-up is always our goal, and we’re happy to know you appreciated the detailed summary. Enjoy your new vehicle, and thank you for choosing Beyer! -Josh Cochran, General Manager
Professional, excellent customer service and good working
Professional, excellent customer service and good working environment. I was very satisfied with the service I got and thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience and that our team’s professionalism and customer service made an impact. We truly appreciate your trust and are glad you felt so well taken care of — we look forward to serving you again soon! -Josh Cochran, General Manager
As always service was prompt and efficient.
As always service was prompt and efficient. Shay was particularly helpful because she noticed that we had not renewed our registration. Thanks Shay!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your thoughtful review, Eric! We’re delighted to hear that your service visit was prompt and efficient, and it’s wonderful to know Shay went the extra mile to assist with your registration. We truly appreciate your continued trust and look forward to seeing you at your next visit! -Josh Cochran, General Manager
Efficient, easy sales process and a friendly team!
Efficient, easy sales process and a friendly team! I would definitely buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback! We’re thrilled to hear that your sales experience was efficient, easy, and enjoyable. It’s great to know our team made the process smooth and welcoming for you. We truly appreciate your trust and look forward to helping you again when you’re ready for your next Subaru! -Josh Cochran, General Manager