Reviews
Always a pleasant experience when getting my car serviced. Thanks Shay for taking great care
Always a pleasant experience when getting my car serviced. Thanks Shay for taking great care
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled that Shay consistently provides such attentive care and that your service visits remain pleasant. We truly value your loyalty and would be glad to welcome you back anytime. -Josh Cochran, General Manager
I had great experience my sales person burka was awesome and the.n the manager was a great help as well. They made sure I was good with price working with my budget . Last but not least Ms Gabby (finance ) was excellent going over everything and make sure I was pleased with the purchase . Excellent customer service from the time walked in until the end . Thank you for a great experience.
I had great experience my sales person burka was awesome and the.n the manager was a great help as well. They made sure I was good with price working with my budget . Last but not least Ms Gabby (finance ) was excellent going over everything and make sure I was pleased with the purchase . Excellent customer service from the time walked in until the end . Thank you for a great experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Deidre, we really appreciate you taking the time to leave such a positive review! It’s fantastic to hear that Burka, the manager, and Gabby in finance made your purchase smooth, enjoyable, and tailored to your budget. Your experience reflects the level of service we aim to provide every customer, and we would be glad to welcome you back anytime. -Josh Cochran, General Manager
My experience was excellent. Everyone that I dealt with from Franco the salesman to Gabby the financial officer to Pete the associate manager all were excellent and enjoyable to work with. I drove 4 hours from Chesapeake Virginia to Alexandria to purchase this vehicle. It was Franco's willingness to answer all my questions and provide me with all the information I needed on the vehicle I was interested in. The price was excellent the experience was excellent I would buy from this dealership again in a heartbeat.
My experience was excellent. Everyone that I dealt with from Franco the salesman to Gabby the financial officer to Pete the associate manager all were excellent and enjoyable to work with. I drove 4 hours from Chesapeake Virginia to Alexandria to purchase this vehicle. It was Franco's willingness to answer all my questions and provide me with all the information I needed on the vehicle I was interested in. The price was excellent the experience was excellent I would buy from this dealership again in a heartbeat.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We’re so glad Franco, Gabby, and Pete were able to make your visit from Chesapeake smooth, informative, and enjoyable, and that everything from pricing to guidance met your expectations. Your feedback means a lot, and we would be thrilled to assist you again whenever you return to Alexandria. -Josh Cochran, General Manager
Had a very good experience with all the folks here. Got a deal I wanted and very happy with my vehicle so far. Pete, Ron, and Catharin offered great service.
Had a very good experience with all the folks here. Got a deal I wanted and very happy with my vehicle so far. Pete, Ron, and Catharin offered great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have experienced wonderful care of my 15year old Toyota minivan from the detail staff. I hand my minivan off in shambles, and they return it to me a different car! The team magically transforms my minivan back to it’s original state. Amazing work. Special thanks to Shay for taking my reservation.
I have experienced wonderful care of my 15year old Toyota minivan from the detail staff. I hand my minivan off in shambles, and they return it to me a different car! The team magically transforms my minivan back to it’s original state. Amazing work. Special thanks to Shay for taking my reservation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience!! Mr B answered all my questions, made sure all my asks were met in regards to areas I wanted addressed on the car I purchased (driver seat, blemish on rear). Introduced me to Mr Pete the sales manager who made sure my MD inspection was completed and that my car was ready when he promised. Picked up my car and it was right in front with a fresh car wash and full tank of gas!!
Excellent Experience!! Mr B answered all my questions, made sure all my asks were met in regards to areas I wanted addressed on the car I purchased (driver seat, blemish on rear). Introduced me to Mr Pete the sales manager who made sure my MD inspection was completed and that my car was ready when he promised. Picked up my car and it was right in front with a fresh car wash and full tank of gas!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
One of the main issues I had was the excessively high processing fee. For my truck alone, I was charged close to $1,000, which I felt was unreasonably high. While I paid it, it was still very disappointing. After picking up the truck from the dealership and getting home, I realized how dirty it actually was. It was clear that little to no effort was put into cleaning it. They appeared to have only wiped down visible surfaces. Interior compartments, the dashboard, and other areas were completely neglected. There were even food stains on the passenger-side door, which is unacceptable for a vehicle being sold. As a result, I was left having to clean the truck myself after purchase. Overall, I would not recommend this dealership due to the lack of care and attention they put into their vehicles, whether used or new.
One of the main issues I had was the excessively high processing fee. For my truck alone, I was charged close to $1,000, which I felt was unreasonably high. While I paid it, it was still very disappointing. After picking up the truck from the dealership and getting home, I realized how dirty it actually was. It was clear that little to no effort was put into cleaning it. They appeared to have only wiped down visible surfaces. Interior compartments, the dashboard, and other areas were completely neglected. There were even food stains on the passenger-side door, which is unacceptable for a vehicle being sold. As a result, I was left having to clean the truck myself after purchase. Overall, I would not recommend this dealership due to the lack of care and attention they put into their vehicles, whether used or new.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience and for bringing these concerns to our attention. Processing fees reflect the documentation, compliance, and operational requirements involved in completing a vehicle purchase. Your comments regarding the vehicle’s condition at delivery are being reviewed internally to ensure standards are consistently met. Thank you for your time and patience as we evaluate the matter, someone from our team will reach out soon. -The Management Team
I’m having a horrible experience! All promises no follow through. Complete debacle trying to get vehicle tagged. Wish I hadn’t purchased vehicle at Beyer Subaru.
I’m having a horrible experience! All promises no follow through. Complete debacle trying to get vehicle tagged. Wish I hadn’t purchased vehicle at Beyer Subaru.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. B ( Belayne Ayele) was excellent. Patient, answered all questions, no pressure. He happily showed us other options in the back when we asked him and left us space and time to make our decision.
Mr. B ( Belayne Ayele) was excellent. Patient, answered all questions, no pressure. He happily showed us other options in the back when we asked him and left us space and time to make our decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Johnathan was so helpful and really nice. I appreciate his service and pablo was super nice when i ask him a question about my subaru because i don’t have my dad here to help me out. I appreciate these people so much and i will be coming back. THANK YOU
Johnathan was so helpful and really nice. I appreciate his service and pablo was super nice when i ask him a question about my subaru because i don’t have my dad here to help me out. I appreciate these people so much and i will be coming back. THANK YOU
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such a thoughtful review! We’re so glad Jonathan and Pablo were there to help and make you feel supported with your Subaru — that’s exactly the kind of care we want every guest to experience. We truly appreciate your trust and look forward to taking great care of you whenever you visit. Thank you for choosing us! -Josh Cochran, General Manager