Reviews
Best experience with service at a dealership.
Wes was knowledgeable and professional. He stayed on top of it and kept me updated the whole time. I will continue to go to him for future services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to know that our team was on the ball. :) Thank you for choosing us for your service needs and we'll see you next time. -The Team at First Texas Honda
Easy, Relaxed, and Pressure FREE
Karl is amazing! He walked me through the process and let me make all the decisions. I will definitely recommend Karl and First Texas Honda to all of my friends and family! Thanks!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so grateful for your support! Providing a hassle-free, exciting, and pleasant sales experience is something we're proud to offer. :) Thank you for the awesome review and congratulations. -The Team at First Texas Honda
Great
The service,knowledge,and friendly approach was exactly what we were looking for. Jorge was a great representation of how sales reps should perform daily.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, thank you for being a customer and supporter of ours. :) Congratulations on finding the perfect vehicle and thank you for the kind review. -The Team at First Texas Honda
New car purchase
Thank you First Texas for a pleasant car buying experience. Gerry and Ezdine were great to work with through out the process. This my second Honda purchase from FTH, and recommend FTH for anyone looking for a new vehicle. Beautiful dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michelle, thank you for the kind review. This is exactly the impression we hope to leave every customer with. :) Thanks for being a fan of ours and allowing us to serve you for the second time! Congratulations and take care. -The Team at First Texas Honda
Jorge Vega made car buying a good experience
Jorge Vega made car buying a good experience. Jared and Carlos were great too. I've now purchased two vehicles from FTH in as many years. My only regret is that I didn't work with Jorge both times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Patrick, reviews like yours that praise the dedication of our staff makes us beyond proud. Thank you for choosing us and allowing our team to show you what first-class customer service looks like. :) Congratulations and happy cruising! -The Team at First Texas Honda
Great!
Awesome service, as always! AJ was friendly and helpful, and my car was finished in about an hour. Loved the free wifi and coffee, too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Camille, we so appreciate you being a customer of ours! We're happy to know that everything went smoothly. See you next time. :) -The Team at First Texas Honda
Routine maintenance
I appreciated Wesley's suggestion for an appointment. He was accurate as to the time required for the service. Impressed that although my car was due for transmission service, I was informed that the car didn't need it yet. I have had the unfortunate experience where work was done and not needed. I value honesty from a business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your great review and so happy that you picked us. Our goal is to deliver excellence and we'll work hard to continue to earn your endorsement. :) Thanks and take care. -The Team at First Texas Honda
oil change
Car was taken care of by Fred and it was a good experience. I had no problems on this trip. Fred was very professional and great to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking a moment to let us know how your visit went! We'll be sure to pass the compliments along to Fred. :) See you next time. -The Team at First Texas Honda
Easy purchase of a great car
I worked with Pete de Neergaard looking at Hondas over a couple of months. He was very helpful, attentive, but not pushy. When I was ready to buy, he was easy to work with. Art Ponce actually made talking with the finance guy enjoyable -- not just a hassle to be endured. Overall this was the most pleasant new car buying experience I have had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rich, reviews like yours rank among our favorite things! We strive to make every visit as comfortable and enjoyable as yours was. Thanks for your awesome words of praise and happy cruising! -The Team at First Texas Honda
Awesome. Always awesome
This is my 4th car from Firsr Texas Honda. I love how easy it is to buy a car here without worrying if I am getting a fair deal. I never have a question about it. These folks are fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review makes us feel so proud of what we do! Thank you for taking notice of our efforts to deliver the best possible experience. We appreciate your continuous business more than you know and look forward to the next opportunity to assist. -The Team at First Texas Honda