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AUTOMAXX

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lemon car has been a nightmare!!

We got the biggest lemon of a car from Auto Max in Orem! Even though we had a “warranty” we still were responsible for getting an entire new engine when it died within a few months of purchasing. Many thousands of dollars in repairs later, we have never been more frustrated with a car!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm unaware of your situation and you should not have had to pay for getting a new engine. Did you contact us at the dealership or the warranty company?

Good car buying experience

We searched a 500 mi radius for a specific model/options and found what we were looking for here. The car had the lowest price and nearly the lowest mileage of those we found. Clint was friendly, funny and fair to deal with. We were in and out in less than an hour. We've only had the car a week but no surprises so far. Easiest car buying experience we've had (once the lengthy internet search was through).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

Eric was fantastic to work with. Offered us many options. We purchased a car and couldn’t be happier. I definitely recommend Automaxx and will be going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware!

Bought a 2 year old minivan from Marcos Paz at the Orem lot. He did not tell me that it had been in a hailstorm and had been repainted. The owner, Steve Martin said basically, too bad no returns; seemingly once they have your money they are done with you. While the dealership may be complying with Utah’s notably lax and flimsy so-called consumer protection regulations, they are clearly not acting in best good faith. I paid market value for a car that was in-fact damaged (and should have then sold for less) and that fact was concealed from me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

As you know, the van was good cosmetic and mechanical condition, with no title or history record of hail damage. We bought and sold it without any indication of problems past or present. I feel we offered flexible and reasonable solutions to your concern, but the only thing we wanted was to return it.

Rick was very professional and great costumer serv

Rick does a very good job I'm coming back to buy a car I want Rick to be that sale person . He should have a raise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Overall pleased

Bought a truck online. These guys sent me extra pictures of the truck I was looking at. They really helped me get into something I wanted. Thank you!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Deal

Clint is really easy to work with. No pressure to purchase a vehicle. I had gone to several dealers before going to AUTOMAXX. I'm pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic!

We went in to help our 18 year old buy a car and Eric and Clint couldn’t have been more helpful! They gave my son a great deal on the car he wanted and the whole process went quick and smooth. (And Eric’s nice smile/dimples were an added bonus! ;-) ) We’ll definitely come back next time we’re car shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Minivans!

Wow, Thom was great to work with getting our Grand Caravan. So much knowledge and a great sense of humor. I will send everyone I know to go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Working hard to make you happy

After a bad experience from a big dealer down the street, stopping in here for a great deal and being treated like a king, was a big relief. The experience I had with them reassured me that not all car salesmen are dishonest and sneaky.(like down the street) I will be back to buy vehicles in the future and be sending anyone that asks about buying a used car their way. Thank you for the peace of mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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