Skip to main content

AutoMax of Grand Rapids

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great dealership to deal with. Staff was friendly

The whole team at AUTOMAX was great to work with. They have fun and made the buying process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

misleading advertising junky cars

I would give this place ZERO stars if allowed! Drove 2 hrs. to look at a truck that wasn't as advertised or pictured online. Looked like someone took a bat to it, as another review said their cars/trucks are in bad shape and the ones that are somewhat decent (presentable) are priced $1000s more than worth! Went to borgman ford and found a similar truck with less miles and in much better shape for $2,000 less! Shop around before you buy from these people, because guaranteed, you will find it much cheaper elsewhere. And probably in better shape. Can't review the sales staff as I didn't deal with anyone and glad I didn't.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2 car package deal!!!!

Great team. No pressure, stayed late, worked out 2 car deal together vs having to wait to get 2nd vehicle at later date. Got 2 great updated vehicles to accomplish both our needs. Nate & Tom did a great job. Highly recommend this team to help you out also

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

Love my new car! Friendly and helpful staff went the extra mile. Good selection of vehicles to choose from with great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good to go! Helpful, low pressure.

Laura very helpful and knowledgeable about vehicle. Vue was as advertised, no surprises. Were able to go over car without pressure or interference. Test drove and returned after 15+ minutes - no pacing salesperson upon our return (whew). Made offer that was accepted with no games. Thank you Tom and Laura for your help! Will definitely recommend to those looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Riding in style

I LOVE AUTOMAX!!!!! The sales staff was super friendly, Nate helped me get into a nice Tahoe with great payments!! Thanks again Nate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

AutoMax of Grand Rapids is great!

I love AutoMax of Grand Rapids! All of the staff is so helpful, and they made purchasing a new car easy. I would definitely recommend AutoMax of GR to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

AutoMax of GR is the place to go

If you're looking for a car, AutoMax of GR is what's up. I'm a college kid, and I needed a new ride, so I stopped by AutoMax, and Nate hooked me up with a nice new whip. The process was smooth, and the new car is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Loving my new ride!

Recently bought an 09 Charger from Nate at Automax. My credit was not the greatest and they got me into a vehicle I loved with cheap payments! Nate was a great guy to deal with and they have a referral program so I will be telling my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT VEHICLES, PRICES AND CUSTOMER SERVICE!!

I purchased a 2005 Silverado from Nate. These guys are unlike any dealership I've ever been to!! Totally down to earth and not the pushy car lots like I've bought from in the past! Even the Financing was easy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No