Reviews
Excellent service and very quick and everything well
Excellent service and very quick and everything well explained.will continue going there always!Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's always our goal to provide quick and easy service at DCH Kia of Temecula! Thanks for stopping by, Sarah!
The service was great it was quick, I was constantly
The service was great it was quick, I was constantly updated on the service that was scheduled on my vehicle. Very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donzella, we're so happy you had a great experience with our team at DCH Kia of Temecula. Thank you for your feedback and we look forward to serving you again!
Service was performed as outlined in the service request.
Service was performed as outlined in the service request. Service wait times could be improved.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your honest feedback with us. We're glad you were satisfied with the work done and appreciate your patience. We will work on improving wait times in the future.
Christopher was wonderful and I would 10/10 always want
Christopher was wonderful and I would 10/10 always want to work with him. On the other hand when having to deal with Ken, I would not recommend him. He needs to work tremendously on his customer service skills… But please know that Christopher is amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback about your experience with our team. We're glad Christopher provided exceptional service, and we appreciate the constructive comments regarding Ken. Your insights are valuable as we strive to improve our customer service. If you'd like to discuss anything in further detail, please feel free to reach out to me directly, thank you. Vincent Torrente - General Manager - vincenttorrente@dchkiaoftemecula.com
Very professional in explaining the work being done and
Very professional in explaining the work being done and it was completed in the timeframe that that was given.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, we're glad our team at DCH Kia of Temecula provided professional service and met the expected timeframe. Thank you for the five-star rating!
Even though the wait was long the service was
Even though the wait was long the service was exceptional. Shout out to Chris for his chaos coordinating and Danny for his willingness to show me around despite it being his third day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your patience and understanding throughout the longer than expected wait time. We'll be sure to pass your kind words along to the team!
VERY GOOD EXPERIENCE WITH THE SERVICE PERSON, AND THE
VERY GOOD EXPERIENCE WITH THE SERVICE PERSON, AND THE TIME TO PERFORM THE REQUESTED SERVICE.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to get you in and out in no time, Marco! Thanks for choosing DCH Kia of Temecula!
My apt was at 1 I dropped car off early and they got it
My apt was at 1 I dropped car off early and they got it done before my appt time was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick and efficient, just how we like it! Thank you for the five-star review, Robert!
No waiting to turn the car in for service.
No waiting to turn the car in for service. Speedy turnaround time. Comfortable while waiting. Well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we always aim for an efficient and comfortable service experience at DCH Kia of Temecula. Thank you for the five-star review!
Nick the service advisor was awesome.
Nick the service advisor was awesome. He was able to explain everything thoroughly and gave me great recommendations. I was very comfortable with him and highly recommend him to anyone that has more questions about their services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's awesome that Nick provided you with such a positive experience at DCH Kia of Temecula! Ensuring your service is thorough and making you feel comfortable are always our goals. Thank you for recommending him, and we look forward to assisting you again in the future!