Turlock Chrysler Dodge Jeep Ram

They were very friendly and helpful and were able to help me find the vehicle I wanted in no time.

They helped me with my questions, and took care of what I needed. Car felt great after I took it back

Juan was excellent and very friendly and helpful. He made for a great car buying experience.

verry good people do not push you lets you see lots of ways to get whaty

I appreciated Armando de la Torre not pressuring me. All the people that I dealt with were very kind and helpful.

Smooth experience, the were honest with their markups but were willing to provide some negotiation. The add ons do add some value, though being from out of town some were minimal but the thought is there! Good folks, the car was examined well and competitive pricing

Armando helped my nephew with the purchase of an extended warranty and the process was flawless. My nephew Braxton purchased his 2024 Jeep Grand Cherokee Limited in Las Vegas through another dealer yet Armando and Turlock CDJR acted as the perfect automotive consultants for my family. In the end - it only made sense to purchase our extended warranty through Turlock CDJR. The ease of doing business with this very special dealership was night and day from our experience with the Las Vegas dealership - as a family we won’t purchase another vehicle especially a brand new Chrysler- Dodge - Jeep or Ram from anyone else. Thank you Armando and Vijay and everyone at Turlock CDJR for delivering an automotive buying experience people dream of - you made our decision making process effortless and for that you have our deepest gratitude and respect! Thank you!

The staff here is awesome, the manager Reter and the salesteam are very professional and helpful!

AVOID THIS DEALERSHIP 47 DAYS. Turlock CDJR had my vehicle in the Service Department for 47 days before I towed it to a different mechanic. I own one vehicle- a Jeep Patriot with 91,559 miles. Unfortunately, I towed it to Turlock CDJR on August 15, 2024 when the engine light came on that morning. Turlock CDJR paperwork shows they determined on the same day I would need a new engine due to a blown head gasket. My warranty company was not contacted for 13 days to request the repair. Over the next four weeks, Turlock CDJR slowed rolled the process of taking pictures of the engine, engine tear down, and the inspector; my case was not a priority for them despite my many calls for updates. On day 28 I contacted the Bureau of Automotive Repair (BAR) who went out to the dealership a week later and reviewed my case. The BAR determined that Turlock CDJR was “Out of compliance” and reduced my bill by $2,060.00. Turlock CDJR wanted $11,082.60 to drop a long block engine into the Jeep. My warranty decided this amount exceeded the value of my vehicle and bought me out of my warranty for $9,950. The check was mailed to Turlock CDJR on September 19, 2024 and could not be located by Turlock CDJR for 13 days. On October 1, 2024 I went into the dealership with a witness. Service Department Manager Bobby Victorino claimed he still did not have my “Buy out” check. After 60 minutes of excuses from Bobby, he and his manager “Teter” produced the check. I towed my vehicle out that day. The condition of vehicle was unacceptable. It had been left in the dirt back lot of Turlock CDJR for 47 days with two windows rolled down, the plastic they attempted to cover the windows with was ripped and blowing, the vehicle was filthy inside and out, the gear shift dismantled and on the seat, the gas cap open, the driver side modeling loose, and bolts laying on the hood. The loose engine parts returned to me included a random Dodge Ram manifold. Mikkie Priela- read all the other negative reviews and see how often his name is mentioned. Bobby Victorino- Waited until day 47 to tell me that he didn’t want to work with my warranty company; which was a Jeep warranty purchased through Jeep. Sales Manager Teter- could have kept a Jeep customer through compassion, honesty, and good customer service, but opted not to. Shortly, a response from Turlock CDJR will appear here indicating they are sorry I had this experience and I should contact them to resolve it. My calls and emails to Suman Dhillon, Customer Service and Mariah Shafer, Service Administrator of Turlock CDJR were not once returned. Never got any response from either of them in 47 days. Please use caution and read all the negative reviews before you utilize this dealership.

They are great and awesome 👏 Kyle was very helpful and willing to help us get a great deal on our 2023 Charger. My wife and I are grateful to God for leading us to this dealership 2 hours drive from home and the driving was worth it. God Bless to the Turlock Chrysler Dodge Family and especially Kyle the Man 🙏🏻