Reviews
Very easy processes
Trebor was awesome and very easy to talk to. He made me feel at ease coming in by myself to buy a new Camry. He laid out the process in front on me making it easy for me to understand. He answered all my questions for me and made sure i got the best deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was excellent
Mark was absolutely awesome, worked with us in every aspect and made this experience great. I would recommend him to anyone that is doing this process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My car buying experience.
The salesman was very helpful. Took the time to make sure we had the car we wanted, worked with us on financing and tried to make the car buying experience as stress free as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service!!!
Mark D aka MD was great to work with, went in told exactly what needed, after going to these other local guys, and no help at all. But after talking with Mark he had us in and out less then 24 hours!!! If you are in need of a new vehicle I would totally recommend these guys are great!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Legit!
First time buying a car. Best experience ever!!!!! The people of Toyota were great. Toyota Abilene will now be my preferred place of business for any future vehicle purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy Peasy
Went to just look at a few new trucks cause I had the itch. Sure didn’t plan on buying one. The salesman made it too easy for me not to buy one . He answered all the questions I had and wasn’t pushy at all. I plan on being a return customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
Philip was a great person to work with. Super person! Super help! The entire Lithia staff is to be commended for making their customers fell satisfied. Thanks Lithia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Car
I had the pleasure of working with Greg Parks, he did a great job! He was very patient and helped me through every step of the way. I highly recommend him and Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Three time Lithia customer
Lithia cares about the customer experience. We made a deal with Patrick today. He bared the cold temperatures with us while we browsed the inventory. He was very experienced and up front with us about everything. Go see them! Thank you Patrick and Lithia Toyota! We’re very pleased with our decision!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not happy
Honor customer at all cost. Changed mind after less than 24 hours, they said they would make us happy but no we just had to keep what we bought. They would not give our car back. Buyer beware of this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase